Access Control Specialist

• Greet employees and visitors in a professional manner 

• Ensure that all employees and visitors are processed per all DoD, DoN and SSP policies and procedure while ensuring that valid Visit Access Requests (VAR) are on file within DISS for SSP 

• Process and issue employee and visitor badges in accordance with Clearance level and purpose of visit utilizing the On-guard Lenel system 

• Enroll DOD issued CAC’s into the Access Control System 

• Maintain a positive customer experience through professional interaction, timely and efficient handling of all calls, request, inquires and directives 

• Process visitor requests; enter clearance information into the DoD DISS system 

• Support courier card processing and identification 

• Submit and track administrative documents and general administrative and clerical support 

• Processes employees badge requests and coordinate appointments for new/renewal badges using the Lenel Access Control System. 

• Ensure that the Visitor Control Desk is staffed at all times during duties hours and help to ensure all visitors and employees are assisted in a timely manner 

• Support additional duties as needed in support of the customer 

What you bring to the table…  

• Associate degree and 3 years of experience or equivalent such as High School/GED with four (4+) years of experience

• 3+ years of experience in conducting analytical and support activities related to access control related research tasks

• Must have an active security clearance at the SECRET level or above (or have held an active clearance in the past 2 years)  

• Highly developed interpersonal and communication skills and able to communicate effectively, both orally and in writing in English

• Capable of taking a task with minimal instructions and exceeding expectations, with strong follow up skills and be detail oriented

• Flexible and adaptable to a fast-paced environment and changing priorities within our organization.  

• Experience using the OnGuard Lenel access control systems in relation to enrollment activities, access level programming, running of access reports/record and issuing badges. 

• Experience with DoD DISS system 

• Ability to conduct detailed research and analysis of technical data. 

• Ability to read and interpret management policy, regulations, and directives. 

• Proficiency in Microsoft Office to include Word, Access, Excel, PowerPoint. 

• Ability to work effectively with a group or independently. 

• An ability to escort personnel as directed

• Must be able to lift up to 25 lbs