Solutions Engineering Lead

As a Solutions Engineering Lead at CLEAR, you will be responsible for ensuring our helping our prospects become partners by successfully integrating with our CLEAR Verified product. You will work across our Business, Product, and Engineering teams to develop a deep understanding of the problems our partners are facing and influence how we’re building our platform for scale. We are looking for a candidate with a strong technical background who is looking to have a direct impact on customer and developer experiences.

What you'll do:

• Act as the internal and external product expert in the integration and usage of the CLEAR Verified platform.
• Develop code samples, prototypes, and reference applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks.
• Support customers throughout the pre and post-sales and integration process, assisting with common coding issues and patterns or troubleshooting, while creating reusable documentation and collateral to help scale the team.
• Regularly collaborate across Product, Engineering, and Marketing to incorporate customer feedback and suggestions.

What you're great at:

• At least 6 years of experience in implementing technical products and leading a team
• Experience developing team vision and strategy
• Strong understanding of technical solutions such as APIs and SDKs and using them
• Excellent communication skills, able to distill technical details to layperson terms
• Ability to lead multiple external engagements and drive them towards successful completion
• Comfort in navigating ambiguity and creating structure with how we work

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $170,000-200,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees andother rewards may include annual bonuses, commission, Restricted Stock Units.

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With over 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. 

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

•

Last updated on Aug 15, 2024