| Role and Responsibility: | - Recognize inconsistencies and gaps in a complex business process
- Facilitate scoping and requirements elicitation sessions for projects
- Develop the requirements phase plan and resolves schedule, planning, resource and scope issues according to recommended practices
- Estimate the impact of change requests on timelines, budgets, resources and project scope
- Build, sustain, and leverage relationships with persons within his/her area of immediate responsibility when gathering, validating and approving requirements
- Remain impartial in requirements discussions; confirms understanding by all parties involved when validating requirements
- Impartially leads a session to prioritize requirements
- Gain an understanding of the stakeholder's business culture and priorities, the need for different modeling techniques used when gathering requirements, the corporate standards for documentation, methods for prioritizing requirements and tools for tracking requirements
- Work with business to develop a business case including return on investment, soft benefits and any regulatory/compliance issues
- Document effectively in requirements discovery sessions and meetings
- Identify sources of requirements, possible interfaces and affected lines of business
- Maintain the group focus, leads the discussion toward stated goals and manages the group dynamics in facilitation requirements gathering sessions
- Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)
- Review vendor supplied user, administration and training documentation for improvements and impacts to our systems and processes
- Author agile stories and facilitate story grooming sessions for highest priority stories in agile product backlogs, in collaboration with IT and business roles and stakeholders, including product owners, developers, software quality analysts, and requestors
- Transfer knowledge of story writing and story grooming skills to key roles within IT and business
- Collaborate with peers and related roles to establish guidelines and recommended practices for story writing and story grooming across the organization
- Perform any other job related instructions as requested
| Education / Experience: | - Bachelor's degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is required
- Two to five (2 to 5) years of experience in requirements management is required
- A minimum of two to five (2 to 5) years of experience working in Facets, CCA, SAP, CRMs or other similar enterprise systems is required
- Experience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is required
- Familiarity with the healthcare environment (Medicaid/Medicare) is preferred
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