Third-Party Collection Specialist | Remote Setup

About the Company

Unifin, Inc. is a leading provider of innovative debt collection solutions, specializing in both traditional and digital communication channels to enhance efficiency and customer experience. Our advanced platform focuses on leveraging phone calls, letters, email and text messaging to streamline the debt collection process, ensuring timely and effective resolutions for both our clients and their customers. With a commitment to ethical practices and compliance, Unifin, Inc. stands out in the industry for its transparent and empathetic collections approach.

Be one of us and be part of our success story!

Your Role

As a Collection Specialist, you will be responsible for contacting clients and collecting outstanding payments, primarily focusing on purchased debt buyer paper. You will need to patiently and professionally communicate with customers to encourage timely debt repayment while maintaining trustful relationships. Strong skip tracing and negotiation skills are essential to your success in this role.

About You

To be a successful candidate for this role, you should possess the following qualifications:

• At least 5 years third-party collection experience.
• Proven experience in collecting on purchased paper.
• Strong skip tracing and negotiation skills.
• Capability of using technology effectively.
• Proven account management experience.
• Familiarity with collection laws and regulations.
• Excellent verbal and written communication skills.
• Good customer service orientation.

Permanent Work from Home Requirements:

Laptop or Desktop specs:

At least 2.0 GHz Processor (I3, I5, I7 or dual core & up processor)

At least 8 GB of RAM80 GB HD space with 20GB

USB Headset (combo Mic and Headset with noise-canceling)

Internet access by Cable or Fiber (DSL, Satellite, etc. is not permitted) Min download Speed of 25mbps and Upload 25mbps

Hardwired into the PC/Laptop (wireless internet access not permitted)

At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.

We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.

When you join UNIFIN, you do more than joining a company. You become part of a talented team, and self-driven individuals dedicated to bringing success to the Company and their lives.

Do you think you fit all of this? Click the apply button now!

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Last updated on Aug 15, 2024