Duties:
Responsible for auditing group (small/large/complex) accounts to ensure premium payments and/or reimbursements are processed/reported in timely/accurate manner. Audits subscriber accounts to ensure premium payments are within grace period. Resolves billing/payment problems, adjudicates insufficient and/or incorrect payments back to subscribers. May serve as primary contact with group regarding monthly reporting activities. 25% Prepares monthly activity reporting for groups. 15% Audits large and complex accounts. 15% Prepares deposits of subscriber payments. 15% Processes check runs and writes member checks to cut reimbursements to subscribers. 15% Resolves discrepancies noted from controllers. 10% Processes refunds to subscribers. 5% Responds accurately and timely to internal/external customers with regard to reporting and processing of premium payments and reimbursements.
Skills:
Skills and Abilities: Good judgment skills. Effective customer service, organizational, problem solving skills. Demonstrated verbal and written communication skills. Analytical or critical thinking skills.
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. •
Last updated on Nov 27, 2023