<p>Our client, a leading global igaming company, is looking for a <strong>Spanish VIP Sportsbook Manager </strong>to join their team. The ideal candidate is a passionate and results-driven professionalwho excels at engaging with players and delivering exceptional service. As a VIP Manager, your mission is to enhance and personalize the VIP player experience, fostering long-term loyalty and maximizing player value.</p><p>This role is office based and is being offers a salary of €42K + up to €5K monthly bonus.</p><p><strong>Role and Responsibilities</strong></p><ul> <li>Building and maintaining strong relationships with VIP players</li> <li>Analyzing player behavior and ensuring a personalized VIP experience that meets their needs</li> <li>Monitoring player performance and making informed decisions regarding bonus</li> <li>Resolving client issues promptly and effectively</li> <li>Ensuring compliance with relevant sportsbook regulations</li> <li>Meeting or exceeding KPI targets</li></ul><p><strong>Education, Skills, and Experience</strong></p><ul> <li>Native-level Spanish (written and spoken)</li> <li>Fluent English (C2 level)</li> <li>At least 2 years of experience in Sportsbook igaming, including 1+ year in <strong>VIP Management for the Spanish market </strong>(non-negotiable)</li> <li>In-depth knowledge of Sportsbook products and player behaviors</li> <li>Strong customer service and sales skills, with a proactive approach</li> <li>Detail-oriented with excellent analytical skills</li> <li>Willingness to work shifts based on business needs</li></ul><p><strong>What the Company Offers</strong></p><ul><li><strong></strong><strong>Office-based</strong> in Limassol (<strong>no remote flexibility, only late shifts can be worked from home</strong>)</li><li>Up to <strong>€42K gross starting salary</strong></li><li><strong></strong>Comprehensive <strong>bonus </strong>scheme of up to <strong>€5000/month !!!</strong></li><li><strong></strong>No night shifts</li><li>Shifts are scheduled between 09:00 and 02:00</li><li>A range of benefits</li><li>You can earn more than €100K in this job incl bonuses!!!</li></ul><p>Apply with your CV in <strong>English, </strong>por favor!</p><p>*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.</p> •
Last updated on Feb 7, 2025