Planned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state’s leading provider of sexual and reproductive health services, we educate families and empower youth to make responsible choices. We do all this because we care passionately about helping people lead healthier lives.
With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions.
POSITIONSUMMARY:
While prioritizing excellent customer service, the Health Center Assistant (HCA) provides day-to-day
interactions and patient care within the health center. Functions in a variety of roles including the
following: medical assisting, laboratory assisting, reception, patient information and support, as well as
general administrative support of the site. Works closely with all health center staff.
Qualifications:
- High School Diploma/GED required; Medical Assistant Certificate Preferred
- Bilingual preferred
- Ability to relate well to a wide range of patients and respond appropriately to their emotional and physical needs
- Ability to maintain courteous manner during stressful periods
- Interest in sexual health and ability to learn and follow protocols, to communicate information efficiently and effectively
- Ability to handle detailed work with precision and accuracy
- Familiarity with computer databases
- Ability to work with a team
- Ability to lift 30lbs and have sufficient stamina to move efficiently throughout the health center for 90% of scheduled shift.
- Must be able to bend and reach for stocking inventory and supplies in procedure/exam rooms and respond to patient care needs.
- Must have oral, auditory, and visual ability to ensure solid patient communication.
- Must have the ability to respond to a variety of situations efficiently and effectively.
- Schedule requirements may include daytime, evenings, and some Saturdays.
- Depending on the location travel may be required.
What We Offer
· Health, Dental & Vision Insurance
· Generous paid time off including vacation time, provisions for extended sick time and 11 paid holidays
· 403(b) Retirement Plan with 3% company match
· Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability Insurance
· Employee Assistance Program
· Flexible Spending Account for medical expenses and/or dependent care expenses
· Paid Parental Leave
· Employee Discounts
Roles that are denoted as Hybrid require 1 day per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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Last updated on Oct 18, 2024