A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for bolder impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET’S START WITH OUR VALUES
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships, we’ll always find EMPATHY
WHAT IS YOUR ROLE
The Office Operations Associate is responsible for supporting the community of our organization. You will have to work to build and maintain relationships with team members, as well as help resolve any issues or concerns that arise within the community.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.
WHAT WILL YOU DO
- Help with Boldr Office access management & control:
- Parking lot permits administration.
- Track and provide access cards as well as notification of visitors to the office for access to the building.
- Support the MX Office Operations Helpdesk/Freshdesk.
- Help with the office seat Layout Management & coordination:
- Managing & coordinating Office Strategic seating arrangement rotation.
- Help with planning team members rosters in a hybrid (Onsite & WFH) working environment.
- Coordinate and communicate transportation/food for Team Members when applicable.
- Coordinate with the IT and PX team for onboardings locally and outside of Yucatan. Be a part of the onboarding, and assist with sending their devices and Welcome Kit to new Team Members.
- Request quotations from different vendors to have the best options in terms of cost and quality.
- Coordinate with the IT and PX team to retrieve devices after an offboarding.
- Support to maximize people's engagement in activities and regional events:
- Mexico celebrations and events. Celebrate our culture.
- Office Anniversaries and events.
- Decoration of the office according to the monthly festivities.
- Help with the design and communication of our Monthly Boldr News.
- Ensuring the booking of meeting rooms and the screen set up on time when needed.
- Make sure our MX Office policies are properly followed. Such as, but not limited to:
- Boldr Office Rules
- Business Continuity Plan
- Emergency Response Team Onsite.
- Support in planning, developing, and executing regional people engagement activities:
- Ensure remote team members can experience Boldr culture:
- Promote and send activity invitations ahead of time (min 72 hrs in advance)
- Coordinate souvenirs and gifts for remote team members.
- Coordinate souvenirs and gifts for visitors (when applicable).
- Team buildings for WFH team members.
- Ensure our office is orderly, healthy, safe, and conducive to a productive atmosphere.
- Setting up snacks for the office.
- Coordinate with IT and facilities departments for any issues that affect team member productivity and safety, as well as the normal office operations.
- Coordinate with PX and IT to keep all the communication channels updated (Distribution lists, GChat, WhatsApp).
Requirements
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
YOU HAVE…
- A bachelor's degree in a field that you are passionate about.
- 6 months in a similar role.
- Excellent communication skills, both written and verbal, with an ability to connect with people from different backgrounds.
- Strong attention to detail and an ability to multitask, managing multiple conversations and priorities at once.
- Analytical skills to measure and report on community engagement, growth, and sentiment.
- A strong sense of empathy and an ability to respond to team members in a caring and professional manner, even in difficult or stressful situations.
- Passion for building communities and helping team members connect with each other and the company.
Benefits
- Law Benefits
- Mental Health Support
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Last updated on Aug 6, 2024