Operations Analyst - #33778

As an Operations Analyst, you will help to monitor, identify and solve problems internally, helping to implement goal-oriented strategies and working collaboratively within the Operations Team, alongside all other departments. This role closely supports a Continuous Improvement culture and should strive to seek out ways to support that culture across all departments and business functions

Company Profile:

Our client is a UK headquartered company and a leading provider of innovative technology solutions specializing in software development.

Due to their continued success, they are looking to expand their team in the Philippines and are seeking individuals with a high degree of motivation, technical capabilities, and a genuine desire to develop themselves while the business grows further. They are looking for an energetic and proactive Operations Analyst to join and manage their team.

This is an amazing career opportunity for someone who wants to gain experience in moder so, and tools. Career growth, state-of-the-art technologies to learn, and a highly collaborative working environment are some of the things that you could look forward to!

Duties and Responsibilities:

• Collation, processing, analysis and presentation of data

o Obtain raw data from system and tooling

o Presents data in various formats

o Identifies patterns, trends, and correlations in data

o Provides commentary on salient data points

o OKR and KPI metrics

• Complete weekly, fortnightly, monthly and quarterly operational tasks

• Documentation

o Information management system – our store of all business documentation

o Processes, policy and procedure review and revision

• Assist in improving the overall efficiency of the

company within the operational remit

• Improve data collection methods

• Facilitate improvements in ways of working with the broader team

• Administrative support to the Operations team

• Support Continuous Improvement culture

• Assist with, and hold Information Management System ‘Boards’ to help progress RAID items

• Analyse current processes, tools and systems

• Financial reconciliation, including sales invoices, purchase invoices, banking and accounts

• Facilitate communication

• Pursuit of data integrity

• Works with the Team to complete any external reporting requirements:

o Business Operations

o R&D Claims

o ISO and Product security requirements

• No direct reports

Requirements

Must-have Skills / Qualification:

• At least 2 years of experience as an Operations Analyst / Operations coordinator /Finance and accounting administrator Analyst.

• Good working knowledge in Excel

• Proven experience in issue identification, research, recommendation and crucially, following on with delivering positive change because of your efforts.

• Proven experience in the quantitative and qualitative information presentation.

• Working to deadlines

• Collation and presentation of departmental reports

• Management of multiple deliverables at any one time

• Strong numerical and analytical presentation skills

• A sharp eye for detail, identifying improvement areas and plans and implements systems to boost company effectiveness. 

• Impassioned by opportunities, the chance to put a personal stamp on a business and to continue its growth trajectory.

• Not content with the status quo, willing to challenge shareholders / executives to streamline and enhance company performance.

• Technical competency within an IT/tech company setting, with demonstrable knowledge of the software development lifecycle and core fundamentals for delivering software products at scale

• A passion for development and technology, keeping up to date with technological trends to build an ever-evolving strategy for the development team.

Advantageous Skills/Experience:

• Bachelor’s Degree

• Vocational Accounting or Finance qualification

• Project management experience and qualifications

• Experience in Atlassian products

• Experience/interest in automation technologies

• Experience in the temporary recruitment/payroll industry

Last updated on Jun 26, 2024