General Responsibilities:
- Follow up the preventive maintenance master plan (PM) for CCTV system and execute the assigned tasks as scheduled by apply the following stages:
- Allocated available times and dates to implement PM tasks if the scheduled time and dates are not available to implement the required tasks.
- Assign the necessary supervisor(s) and technicians to implement the schedule PM.
- Allocated the needed duration to implement the PM tasks.
- Provide the PMI’s (preventive Maintenance Instructions) for assigned labor to implement the PM.
- Follow up the preventive maintenance process and ensure that all PMI’s are done properly.
- Update any missing preventive maintenance instructions during PM process and feedback the updating items to planning engineer.
- Records any remarks in preventive maintenance work order report and send it to planning engineer after PM tasks done properly.
- Follow up the complaints from customers and takes the quick action for the emergency cases.
- Executes the required corrective maintenance according to customer complaints.
- Assigned the necessary supervisor(s) and technicians to implement the CM.
- Follow up the corrective maintenance process until the problems solve.
- Records any remarks during the corrective maintenance process and ensures that all assigned tasks in CMWO (Corrective Maintenance Work Order) are done properly.
- Tests the asset(s) / component(s) after finishing the corrective maintenance work to ensure its working properly.
Technical Responsibilities:
- Responsible for providing internal communicate with controlling room to ensure that all camera’s working properly & external communication with relevant agencies on CCTV matters.
- Ensure that CCTV control room is managed and that technical equipment there and elsewhere is properly maintained; supplies; services, repairs and maintenance are purchased.
- Responsible for check daily the cameras status to ensure that;
- All cameras are clean from dust and dirt,
- All cameras are working properly,
- All cameras are recording data without any stopped,
- All cameras are connected to the system and identify on the application used (Net avis, Milestone,… or any application used
- Responsible for solve any problems appear during monitoring CCTV cameras and sends the necessary supervisor(S) and technicians to check and repair if necessary.
- Responsible for implement any required modification from the client (add/remove/disable camera…).
- Responsible for all manuals and technical date sheet for assets related to CCTV systems and should be save it in safety place.
- Reports the results of preventive maintenance and corrective maintenance processes to the project manager.
- Escalating to site manager any unsolved problems related to CCTV systems.
- Install ,Securing and full administrate Netavis /Millstone applications
- Monitoring and repairing CCTV application and related services ( Mysql –Tomcat )
- Perform routine CCTV maintenance services according to preventive maintenance master plan.
- Train CCTV operators on its functions and provide manuals and procedures when needed
- Pro-actively monitor the performance, quality, and reliability of the services
- Constant coordination with the Network and Storage team to ensure that all connections and data security are regularly checked
- Install all clients desktop and make sure CCTV program running well
- Ensure there is appropriate 24/7 emergency response to CCTV failures
- coordination of cleaning CCTV system
- Tuning and troubleshooting Mysql , IIS and Tomcat
- Process CCTV Work Requests
- Be on-call for emergency off hours work
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills Required
- Organizing and planning.
- Problem analysis and problem solving.
- Judgment skills.
- Critical thinking skills.
- Communication skills.
- Time Management.
- Work under pressure.
- Compatibility (works well with others). Teamwork
- Responsibility (reliable, readily accepts work assignments).
- Attendance (on time, works overtime as required).
- Takes ownership (goes beyond job description).
- Fluent in English.
- MS office & outlook.
Education & Experience
- Bachelor’s degree in Electrical or Instrumentation/Control System Engineering.
- Knowledge of the CCTV systems.
- Knowledge of different suppliers to CCTV systems.
- Knowledge of relevant software
- Experience in the same field, should done project which include complete installation and configuration.
- Expert in CCTV systems troubleshooting.
- Operational experience in IP camera, Dome camera …. Etc and Axis server
- Experience in windows server, Active Directory and Linux (RHEL4/5- Win 2003/2008).
- Experience in Net avis, Milestone or any other applications are preferred.
- Experience in storage system SAN, NAS and DAS is preferred.
- Working knowledge of LAN administration tasks (user administration, back-ups, etc.)
- Experience in hardware servers and storage (HP, Dell, EMC), (Blade, EVA, ILO is preferred.
- Experience in Unix, windows and SQL backup – restore methods.
- Working knowledge of TCP/IP
- Must possess good communication skills including great customer focus
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Last updated on Oct 29, 2023