Community Engagement Manager - Greater Glasgow

We are recruiting a Community Engagement Officer to join our project team and to provide outreach and engagement in our cycling behaviour change projects. You must live around the Greater Glasgow region

Salary: £125 a day

• Location: Hybrid working, within reasonable travelling distance of Greater Glasgow
• Hours: 4 days a week
• Contract: March 2025
• Travel: The role will require travel from time to time. There is a budget to facilitate this and where possible we encourage sustainable and active travel. The successful candidate may need to occasionally be away from home overnight.
• Application deadline: 20th August 2024

Love to Ride

Love to Ride is the online platform that gets more people riding bikes.

Both a web platform and App - people can log trips, set goals, post photos and stories, receive localised information, win prizes, and take part in our rolling calendar of engaging challenges throughout the year known as Ride 365. By taking part we support individuals, communities and businesses, to cycle more often, more confidently and long term for transportation.

With 15 years of experience in delivering successful cycling behaviour change projects right around the world, we have a solid reputation as a specialist social business creating positive change. As well as encouraging existing riders to ride more often and commute by bike, we also support people returning to or completely new to cycling. We help individuals overcome real and perceived barriers and advocate for local cycling organisations and partners in project areas. We then monitor, measure and report on the outcomes.

Check out this animation to learn more about how we achieve actual behaviour change

We believe…

We believe that life is much better when we feel happy, healthy, energised and connected to the people and places around us. We believe riding a bike has so many benefits to us individually, to our communities and our world. We know how great it feels to ride and we want more people to experience this feeling too.

Our Mission

Is to create, maintain and deliver the very best online platform and behaviour change programmes in the world, that are proven to get more people riding bikes more often. The rest will follow.

The role

The Community Engagement Officer role will be based around the Greater Glasgow area to help deliver, promote and support our flagship year-round programme – Ride 365. This includes Cycle September, the centrepiece of our annual programme in the UK, as well as Winter Wheelers in December, Ride Anywhere Week in March, and Bike Month in May.

Cycle September is a fun, free competition between workplaces and individuals to see which can encourage the most employees and people living or working in the target area to cycle. The organisations and departments that earn the most points for riding and encouraging will win. There are 7 size categories to level the playing field and incentives and rewards for individuals who play an important role in making the programme successful. Points are heavily weighted towards encouragement because we’re all about getting more people on bikes.

You must live around the Greater Glasgow region

The Scope of the role

The purpose of this role is to support the Scottish project by encouraging organisations, stakeholders, communities and individuals to take part. As well as undertaking a wide and varied range of project admin and delivery tasks, an aim of this role is to enable ‘new-riders’ or ‘non-riders’ to participate and for this group to be around 20% of all participants.

Primary roles and responsibilities:

• Encourage organisations to register and participate. This will involve: contacting workplaces by phone, email and in-person (with both warm and cold leads); giving presentations; meeting with relevant staff & selling in the concept of Love to Ride; supporting media activity; distributing marketing materials to bike shops & co-promoters, on cycle paths & on parked bicycles; promotion at local events etc.
• Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.
• Contact and engage local partner organisations and encourage them to promote the challenge externally to their local networks.
• Identify suitable ‘Champions’ within participating organisations, develop effective working relations with them and provide ongoing support so that they can promote Love to Ride internally and succeed at getting a high number of colleagues participating in the programme.
• Provide registration packs for Champions and them to enable internal promotions at their workplace.
• Maintain excellent customer service to all participants and Workplace Champions.
• Carry out monitoring activities to help evaluate the programme, e.g. collection of individual and group case studies.
• Carry out any other duties defined by the Love to Ride Project Manager that may be necessary to further the aims of the programme.
• Work alongside the Love to Ride delivery and UK client teams, to deliver a highly effective programme of activity, enabling it to become an ongoing and successful programme, promoting positive change.

Reporting and working locations

You will report into the Community Engagement Lead. The head office is based in Bristol but our UK team are across various locations. This role is suitable for someone in the Greater Glasgow area and will be home based.

In Summary

If you think you would be a great match for this role and have what it takes to help us deliver a successful and highly engaging local programme, we look forward to hearing from you soon.

Love to Ride is an equal opportunity employer and we value diversity - in backgrounds and in experiences. We want everyone, everywhere, to enjoy the benefits of riding a bike, and we know we’ll be successful in achieving our mission when everyone feels welcome, included and valued - out on their bikes and in our team. If you think you’d be a good fit for this role, then we’d love you to apply for it and consider coming to work with us to get the world riding and smiling.

Requirements

Person Specification

You will be a friendly people-person who is excellent at building relationships and capable of representing Love to Ride in a professional manner. An enthusiastic, quality-driven self-starter, you will also have a can-do attitude and a structured approach to your work. The ideal candidate will have the following skills and experience:

• Excellent interpersonal and communication skills
• Strong organisational skills, with a target-orientated approach
• Dedicated ‘make it happen’ attitude
• A desire to help create positive change
• Effective at developing and maintaining relationships at all levels
• Confident to work independently
• Be an active, supportive and highly capable member of a fun and dynamic team
• A high degree of IT literacy and demonstrated use of online applications and tools
• Ability to communicate and collaborate effectively with people in a wide range of workplace settings, from large public services and corporates to SMEs and local businesses and communities and other local groups and stakeholders
• You must live around the Greater Glasgow region

Desirable (non-essential) skills:

• Database development experience
• Access to a car
• Evaluation and reporting capabilities

Benefits

Remuneration + package

£125 day rate

Last updated on Jun 6, 2023