Application Engineer (Tech Support - SigmaNEST)

Job Purpose: This person is responsible for Technical Support SigmaNEST

 

We need a candidate based in, and comfortable traveling around /within the South Indian region per the business requirements.

 

Key responsibilities and tasks:

• Technical Support: you will effectively meet CAD/CAM technical support needs and communicate solutions to end-users via telephone, e-mail, and the Internet.

• Training: you will provide training courses for our customers: onsite and over the Internet.

• Applications Engineering: you will travel to customer manufacturing facilities to install our CAD/CAM software and run test programs on their machines to prove the software capabilities.

• Demonstrations: you will demonstrate technical sales support and competitive analysis (benchmarking).

 

Requirements:

• Should be a Mechanical Engineer (Degree) from a recognized University/College with a minimum aggregate of 60%
• Should have at least 3 + years of experience in Application or Customer Service or in CAD/CAM domain
• Proficiency in Microsoft Office and Windows.
• Basic Domain knowledge of Sheetmetal Industry
• Deep technical understanding of the manufacturing
• Machine Understanding should know the basics about cutting machines.
• CAD / CAM Software Knowledge
• Listening and ability to understand the stakeholder’s needs and issues.
• Excellent communication and customer service skills.
• Comfortable speaking in front of people and in web conferences
• Learning abilities, and adaptivity to a fast environment
• Ability to spread knowledge within the team.
• Ability to work independently and meet multiple deadlines.
• Enthusiastic and positive attitude.
• Strong problem-solving skills.
• 50% or more travel requirement for this role; generally short travels (less than a week)

 

Visit us at https://www.sigmanest.com/ and https://www.cambrio.com/en for more details

 

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Last updated on Sep 26, 2023