The Facilities Specialist focuses on helping our customers gain the maximum benefit from their facilities and maintenance operations. In this role, you are to be a subject-matter expert in the areas of asset management, capital planning & forecasting, facility management, and more. Every customer organization is different, so the ideal candidate will have the ability to assess, scope, justify, and deliver each project effectively and efficiently to help both the customer and FMX meet our goals.
Responsibilities:
- Communicate with customers and prospects to gain a more thorough understanding of their business needs and document them effectively.
- Propose new features to FMX’s flagship product, communicate their business value, and show how we will achieve ROI.
- Prepares assessments and recommendations to help our customers improve their facilities and maintenance operations.
- Conducts walk-through surveys to assess the condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, site work improvements, and more.
- Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property’s condition.
- Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar information to determine the condition of the building.
- Documents facility and asset information through photographs, digital data capture, and more that include details about the systems, their conditions, and physical deficiencies to be remedied.
- Prepares estimated costs to remedy building deficiencies and documents alternative approaches.
- May act as subject manager expert to aid the customer in cost justifications, equipment selection, and other consultative work.
- Often acts as a sales engineer to qualify, sell, justify, and quantify the value and impact of said services.
- Aid in customer retention efforts as determined by Customer Success and FMX executive leadership.
Requirements
Experience & Qualifications:
- Bachelor's degree (BA/BS) in architecture, engineering, or construction management or equivalent combination of education and experience.
- 5-7 years commercial building evaluation or commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and more.
- Excellent written and verbal communication skills.
- Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information both verbally and written/presentation form to all audience types.
- Ability to effectively present technical information to non-technical customers and other parties.
- Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Able to conduct a basic financial analysis.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills.
- Advanced skills with Microsoft Office Suite Products (Excel, Word, PowerPoint), Google Suite, and all FMX products and related partner or add-on technologies.
- Excellent time management and organizational skills. Ability to manage multiple, overlapping projects.
- Ability to travel up to 50% of the time.
Benefits
FMX Benefits and Life at FMX:
- You’ll make a big impact: You’ll have significant influence over the direction of our content and the future of our company.
- Competitive benefits: 100% company-paid health, dental and vision insurance.
- Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
- Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
- Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
- Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
- You can wear jeans and tees: Feel free to keep it casual, we do.
- You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.
Compensation: - We will offer a base salary and a bonus. On target earnings for this position is $70,000-$80,000 for your first year.
- 401(k) and medical / dental / vision insurance
Other considerations: The candidate for this position can be located anywhere in the US.
Company:
FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/
Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.
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Last updated on Apr 20, 2022