ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients - financial institutions from fintechs and crypto platforms, to banks and credit unions - use our API to power their banking infrastructure.
But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow and contribute to ours and our clients’ success.
Having secured our banking licence in the UK in 2016, ClearBank is currently in the process of applying for a European banking licence to support our expansion into Europe as part of our international growth strategy. Building out a talented and ambitious team will be crucial to supporting this growth and setting us up for future success as we work to achieve our goal of setting up a European Bank.
Interested in joining us? Read on or visit our website more information.
About you:
We are looking for a dynamic and experienced Head of Outsourcing and Platform Oversight to act as the key liaison between ClearBank Europe and ClearBank UK, joining our team based in Amsterdam. The successful candidate will have proven experience in a similar role and play a pivotal part in ClearBank establishing a European Bank.
Reporting to the COO for Europe, your primary role will be overseeing outsourced services to ClearBank UK, ensuring they align with regulations, policies, standards, and procedures.
In addition to your role overseeing the overall outsourcing relationship, this role will also focus on overseeing the performance and resilience of ClearBank's platform, as well as managing and forecasting the cost of outsourced services and overseeing change management activities. Reviewing, challenging, and comparing the monthly data provided against the Service Level Agreements (SLAs) and Service Level Objectives (SLOs) in place, will be key.
As a senior team member, you will provide technical advice and support, utilising your significant experience in prioritising tasks based on risk and capacity. Your ability to thrive in a fast-paced, high-change environment will be key, as will your skills in managing multiple concurrent priorities, strategic thinking, and appropriate prioritisation. You will be comfortable managing senior stakeholders and drafting papers for senior or external audiences.
Key Responsibilities:
Requirements
Benefits
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodation, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share this with our Talent Acquisition team prior to your interview stage, if applicable.
The Legal Bit
By submitting your CV, you confirm that you can demonstrate you have the right to work in the EU. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you acknowledge that we use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data.
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Last updated on Jul 31, 2024
Amsterdam, North Holland
·30+ days ago
Remote
·30+ days ago
Amsterdam, North Holland
·30+ days ago
London, England
·30+ days ago
Amsterdam, North Holland
·30+ days ago