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Solutions Consultant

chronus · 24 days ago
$131-160k
Full-time
Remote
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About Us

As the leader in mentoring software, Chronus is a fast-growing SaaS business that serves the who’s who of industry leaders around the world today, including large and medium enterprises, leading colleges and universities, and professional associations.  Blue-chip organizations take advantage of our award-winning software to drive compelling mentoring, coaching, and onboarding programs that propel employee engagement to develop their people faster and better.

The Chronus team is a dynamic and innovative group focused on creating value for our clients while fostering a culture and experience where all of our employees may thrive.

Our Mission

Organizations only reach their greatest potential when their people do. We’re true believers in mentoring and ERGs, and how technology can help better activate them. Every day, we work toward our vision of establishing a more equitable, innovative and empathetic world where human interactions drive development, inclusion and connection.

Our Vision

To establish a more equitable, innovative, and empathetic world where human interactions are driven by mutual respect, shared values, and a strong sense of belonging.


Responsibilities:

  • Product Knowledge: Develop a deep understanding of product, its features, benefits, and its role in addressing customer challenges.
    • Articulate the value of mentoring software and how it aligns with organizational objectives.

  • Industry Knowledge: Acquire a comprehensive understanding of the industries we serve, enabling you to identify specific challenges and opportunities to customize your sales approach.

  • Sales Skills: Build and nurture relationships with potential customers, showcasing a keen ability to identify their needs.
    • Present a solution that is relevant and appealing to potential customers.

  • Consulting Skills: Collaborate with customers to assess their needs and design effective mentoring programs.
    • Implement mentoring software and provide ongoing support and training.

  • Communication Skills: Communicate effectively with various stakeholders, including customers, sales representatives, and technical support staff. Clearly convey the benefits and how it addresses customer problems.

  • Expertise in Mentoring Best Practices: Become an expert in mentoring best practices, advising customers on effective mentoring program implementation.
    • Understand different mentoring models, mentor-mentee matching, and program success measurement.

  • Ability to Customize Mentoring Solutions: Tailor mentoring solutions to meet the specific needs, goals, and culture of each customer's organization.

  • Building and Maintaining Relationships: Build and maintain strong relationships with customers, from the pre-sales phase through post-sales.
    • Ensure successful customer transition to program launch, focusing on post-sales planning and effective hand-off to Customer Success.

  • Documentation and Communication: Create clear and concise documentation that captures customer needs, challenges, and how we can address them.
    • Effectively communicate with Customer Success to ensure adoption and success tracking are on track.

Skills and Requirements:

  • Bachelor's degree in a related field (e.g., Computer Science, Engineering, Business).
  • Proven experience in a similar role, preferably in a technology or consulting environment.
  • Strong technical knowledge and the ability to communicate complex concepts to both technical and non-technical stakeholders.
  • Exceptional problem-solving skills and the ability to think critically in fast-paced environments.
  • Excellent communication and presentation skills.
  • Proficiency in project management tools and software.
  • A customer-focused mindset and the ability to build and maintain strong client relationships.
  • Eagerness to learn and adapt to new technologies and industry trends.

Rewards and Compensation:

  • High-growth startup culture where you can make a real impact.
  • Self-managed, unlimited flexible PTO
  • Employer paid health benefits plans.
  • 401K plan with 4% employer match
  • Employee stock option plan
  • $131,000 to $160,000 annual base salary plus bonus/commission

Last updated on May 23, 2024

See more

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