Employee Experience Manager

Flowcode is the offline to online conversion platform, building direct connections for brands and fans. By unifying data-driven design with the latest in QR technology, Flowcode enables contactless connection with speed, security and ease. Privacy-compliant, ultra-fast scanning, and designed with intention, Flowcode is the number one trusted QR provider. Our companion product, Flowpage, organizes your digital footprint in one mobile-first landing page, creating a seamless experience to more deeply connect with audiences while tracking real-time analytics. Paired together, our tech allows brands and fans to connect the real world to the digital world instantly and magically. Flowcode is currently used by more than 70% of the Fortune 500.

As the Employee Experience Manager at Flowcode, you will help support our team's growth and create an environment where high performing, high output employees can thrive.

The ideal candidate will be passionate about building a world-class organization and help guide teams through periods of hyper-growth. This role benefits from an understanding of people strategy married with a “hands on” approach to execution of operational goals on a day-to-day basis.

You are the perfect candidate for this role if you are:

Proactive, ambitious and thrive in a fast paced environment of continuous growth and learning

Able to handle multiple tasks and work streams simultaneously under tight deadlines

Passionate about creating an engaging, productive and FUN work environment for your teammates, and love being in person at the office for real time collaboration

Your responsibilities:

Onboarding

• Own the execution of a smooth onboarding process to ensure new hires ramp up quickly and effectively
• Host regular re-onboarding sessions to ensure existing employees are continuously updated on key company initiatives

Employee Engagement and Retention

• Own the creation and execution of creative programs and initiatives (both in office and remote) to enhance employee engagement, satisfaction, and retention
• Partner with the leadership team to design and implement programs and initiatives to foster a positive and inclusive work environment that aligns with the company's core values: Team Supreme, Empower Creators, Be Scientific, Prioritize Impact, Undertalk/Overexecute, FlowMode

HR Operations and Compliance

• Partner with legal to ensure compliance with relevant employment/labor laws and regulations
• Maintain and improve Flowcode HR processes and policies, including employee handbooks, and onboarding and offboarding procedures
• Manage offer letters, comp adjustments, tax forms and employee location information.  Improve our current processes for better scalability 

Performance Management and Employee Development

• Support improvements to the existing performance management system at Flowcode, including through employee goal setting, regular feedback and check-ins, and 360 performance evaluations
• Support the creation of a learning and development framework to nurture talent and promote continuous growth within the company.

HR Metrics and Reporting

• Maintain accurate and up-to-date HR records, including employee data, contracts, and other relevant documents
• Generate HR reports and analytics for management
• Conduct periodic audits to ensure HR data integrity and compliance with company policies and legal requirements

Your skills and experience:

• 1-5 years of people operations experience, with 1-2 years in a fast-paced, high-growth tech environment REQUIRED - you must be able to adapt and thrive in an extremely fast-paced and dynamic environment
• Experience running payroll via ADP, REQUIRED
• Knowledge of HR best practices, labor laws, and regulations and the desire for continuous learning 
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with employees at all levels
• Ability to handle sensitive and confidential information with the utmost discretion
• High level of initiative, adaptability, and problem-solving skills
• Proficiency in HRIS systems, ADP, Lattice and Greenhouse 

Founded by the former CEO of AOL and President of Google Americas, we are a team of prominent company executives, startup founders, engineers, scientists, artists, and designers - all data-obsessed. Flowcode is always looking to increase our potential as a company. We are focused on building a powerfully diverse workforce, not just because it is the right thing to do but because it expands the potential of our team exponentially.

Additional Information 

Flowcode has been committed to growing a team with diverse backgrounds, capabilities, and perspectives since Day 1. We will always celebrate what makes us each unique and take equal opportunity seriously. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in New York.

The current range for this role is $80K - $100K + equity + benefits.

Please note that this role is based in NYC and will be IN office (we have a beautiful, brand new 30,000 square foot space located in Soho!)

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Last updated on Feb 6, 2024