Operations Support Analyst

Operations Support Analyst

Position Summary:

As Operations Support Analyst, you will support Commander, Navy Regional Maintenance Center (CNRMC)'s efforts to improve coordination and communication between surface ship maintainers and operators that will build long-term trust and improve confidence in evolving relationships.

The goal of this project is to standardize policy and processes across the RMCs to facilitate the sharing of best practices, improved contract oversight, consistency in work performance, and higher standards of quality. As a result, CNRMC will be able to more effectively deploy fully qualified Sailors and civilians to any RMC location to meet surge industrial requirements as a result of operational or fiscal necessity.


Clearance Required:

• Must be a US citizen with the ability to obtain/maintain a DoD Secret security clearance

Essential Functions and Responsibilities:

• Develop and sustain effective relationships with senior management & identifying opportunities within the CNRMC's network
• Collaborate with implementation & development teams to enhance service delivery
• Review data to determine operational impacts and needed actions; elevate issues, trends, areas for improvement and opportunities to management
• Provide reports and statistical/analytical information for management and clients
• Establishes and manages effective, consistent communication with Client personnel
• Identifies and address business needs; provides guidance and timely responses to questions and requests
• Continual improvement of process flows to lower cost and improve outcomes

Required Education, Skills, and Experience:

• Bachelor's level degree
• 7-10 years professional experience in operations support
• Working knowledge and understanding of the principles and processes of computerized business and operating systems
• Ability to gather data, compile information, and prepare reports
• Skill in organizing resources and establishing priorities
• Conflict resolution skills
• Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products is required
• Ability to initiate and follow through on projects
• Ability to work independently and prioritize tasks with minimal or no supervision
• Experience with using data analytics to assess performance
• Ability to understand and meet clients' needs and special requests

Preferred Skills and Experience:

• Experience with CNRMC or other Regional Maintenance Center

Physical Demands and Expectations:

• Up to 25% travel
• Regular physical activity to include walking, climbing stairs, bending, stooping, reaching, lifting (up to 30 pounds), and standing; occasional prolonged sitting
• Ability to speak, read, hear and write, with or without assistance
• Ability to use phone and computer systems, copier, fax and other office equipment

This position description re present s a summary of the major components and requirements of the outlined job. Other duties and responsibilities may be assigned or required as business needs dictate. Questions regarding this description should immediately be addressed to the department manager or to Human Resources. Mission
Our mission is to enable people and organizations to achieve their full potential.
As a professional services organization, our mission is focused on our clients' people and organizations. It is our company's cornerstone belief that we will not lead the industry in assisting our clients unless we excel at helping our own people and teams reach their full potential.

Culture
Our corporate culture encourages personal and professional growth because LCE's success depends on the talent, innovation, professionalism, and commitment of its employees. LCE is a strengths-based organization focused on turning individual talents into strengths and then turning individual strengths into organizational performance that supports our clients' success.

Benefits

• Affordable Medical/Dental/Vision Plans for employees and their families
• Free Employee Life and Disability Insurance, with supplemental coverage options available
• Health Savings Account and Flexible Savings Account options
• Company matched 401(k) & company-funded Employee Stock Ownership Program (ESOP)
• Paid Vacation, Holiday, Sick Leave
• Continuing Education and Professional Development programs at all levels
• Flexible Schedules and Relaxed Dress Code
• Employer-sponsored events, social collaboration, and open communication
• Free access to an extensive online training library, including certification prep
• Bonus Program for outstanding contributions, Employee Referral Program, numerous Recognition Opportunities, and more

*Benefits may vary by business unit and location. http://www.lce.com/Employee_Benefits_358.html

Life Cycle Engineering (LCE) shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that LCE take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, because of or on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation, and any other status protected by applicable state law . In addition, LCE will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. LCE shall also abide by the requirements of 29 CFR Part 471, Appendix A.

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Last updated on Jan 11, 2023