Data Denter Operations Manager

Our client is a premiere Service Center exclusively offering various functions to the Group of diverse Global Companies it owns. This is a place where things are often changing and growing so you won't be bored!

We are seeking a highly skilled and experienced Data Center Operations Manager to oversee the day-to-day activities of our data center facilities. The ideal candidate will be responsible for ensuring the uninterrupted, efficient, and secure operation of our data center, including the management of staff, equipment, and facility infrastructure. This critical role demands strong leadership, technical expertise, and a dedication to maintaining the highest standards of operational excellence.

Key Responsibilities:

Data Center Operations Management:

• Supervise and lead a team of data Center technicians and engineers, ensuring they are properly trained and equipped to maintain the data center's operations.

• Oversee the installation, maintenance, and decommissioning of servers, networking equipment, and other infrastructure components both on a continuous operational as well as large-scale project basis.

• Develop and maintain standard operating procedures (SOPs) for data center operations, ensuring adherence to industry best practices.

Infrastructure and Equipment Management:

• Manage and optimize the use of data center resources, including power, cooling, and space, to ensure maximum efficiency.

• Monitor and maintain all data center hardware, including servers, storage systems, networking gear, and associated components.

• Implement and maintain robust asset management and inventory control systems (ex: Sunbird DCIM, ServiceNow, etc)

Security and Compliance:

• Enforce security protocols to safeguard the data center, including access control, surveillance, and cybersecurity measures.

• Ensure compliance with industry standards and regulations, such as SOC 2, HIPAA, or GDPR, as applicable.

• Develop and maintain disaster recovery and business continuity plans.

Capacity Planning:

• Analyze current and future capacity requirements, making recommendations for scaling infrastructure as needed.

• Participate in the procurement of new equipment and negotiate with vendors for the best pricing and service agreements.

Monitoring and Reporting:

• Implement and maintain robust monitoring and reporting tools for tracking data center performance, including server uptime, resource utilization, and environmental conditions.

• Prepare regular reports on data center performance and efficiency, and make recommendations for improvements.
  

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is a plus.

• Minimum of 7 years proven experience in data center management and operations (power, space, cooling, PhysSec, racking & stacking, remote hands, etc), with at least 3 years in a related leadership role.

• Strong knowledge of data center infrastructure, including servers, storage, networking, KVM, IPMI/ILOM and virtualization technologies.

• Familiarity with industry standards and compliance requirements.

• Excellent problem-solving and decision-making skills.

• Strong leadership, communication, and interpersonal abilities.

• Project management and budgeting skills.

• Certifications in DataCenter Design/Architecture and/or Operations a plus.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Benefits & Perks:

• Time Off: 20 days of PTO for full-time employees and 12 company holidays.

• Summer Fridays: July 4th through Labor Day, the office is completely closed/offline every other Friday.

• Company Paid Benefits: Life insurance, Short-term disability, Long-term disability, Paid parental leave, Employee Assistance Program, and medical insurance in our high deductible health plan.

• Optional Employee Paid Benefits: Medical insurance in our EPO plan, Dental benefits, and Vision benefits. We also offer Health Savings Accounts, Flexible Spending Accounts, Supplemental Life insurance, and more.

• 401(k): Eligible after 60 days. Discretionary company match of 50% up to the first 6% of contributions.

EQUAL OPPORTUNITY EMPLOYER