VP of Delivery

This position is fully remote. All applicants must live and work in the United States.

Want to solve problems and help some of the world’s top brands connect with customers more effectively? At Third and Grove, our vision is to leave the web better than we found it – we create highly impactful, beautifully executed, award-winning websites for inspiring brands like King Arthur Baking and Seventh Generation. We keep an ear on the ground and an eye toward the future, guiding our clients to digital innovation.

With an entrepreneurial and collaborative spirit, you will lead our team to provide first-in-class experiences to our clients, ensuring projects are delivered successfully and efficiently.

Responsibilities

• Set the overall delivery strategy and vision for the agency in order to achieve operational excellence
• Define specific delivery approach and methods based on project needs
• Ultimately own project scoping and estimation with support from leadership and growth teams
• Lead sales to delivery handoff process to ensure team is set up for success
• Own resource management initiatives – ensure project teams are staffed with skill, capacity, account priority and profitability in mind
• Ensure that all deliverables meet the agency’s quality standards and align with client requirements
• Conduct project checkpoints to monitor project health, identify potential risks and implement mitigation strategies
• Monitor project financials to ensure project profitability and financial health across projects
• Continuously evaluate and improve internal processes and workflows to enhance efficiency and effectiveness in project delivery
• Contribute to the agency’s strategic goals by aligning project delivery with broader business objectives
• Inspire, lead and mentor members of the delivery team
• Support COO and leadership team with defining and packaging new service offerings
• Oversee the planning, execution and delivery of web development projects
• Oversee recruitment, development and retention of talent within the delivery team

Requirements

• Proven track record of delivering complex web projects successfully
• Ability to think holistically across multiple disciplines
• Strategic thinking and foresight
• Killer interpersonal and influencing skills
• Proactive problem solver with innate desire to learn
• Aptitude for technology
• Strong leadership and team building skills
• Ability to defend your stance on if a hot dog is a sandwich

Preferred

• 5+ years of experience working at a web development agency
• 10+ years working in professional services

Benefits and Perks

• 100% employer paid health, vision and dental insurance
• Life and short-term disability insurance
• Paid parental leave
• Family First PTO Bank
• 100% remote
• Flex Fridays
• Paid vacation
• 401(k) with up to 4% match
• Charitable matches and/or community service hours
• End of year merit-based bonuses
• Annual company retreat with absolutely no trust falls
• Company culture events such as trivia and team lunches
• Professional development budget

About Third and Grove

Third and Grove is a fully remote full-service digital agency. Our vision is to use technology and design to make the web worth browsing. We want to leave the web better than we found it. TAG team members strive to embody our core values, leading with empathy and practicing accountability, excellence, integrity and curiosity -in everything we do.

EEO Statement:
Third and Grove provides equal employment opportunity to all qualified individuals without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, protected veteran, genetic predisposition or carrier status, or any other characteristic protected by law.

Diversity Statement: Third and Grove’s vision is to leave the web better than we found it. Our diversity, equity and inclusion initiatives play a significant role in that. As an equal opportunity employer, we are working to ensure we both grow and maintain a team of individuals from varying backgrounds and perspectives. People are at the center of everything we do, and we want to encourage our staff to bring their authentic selves to work, so that we can learn from each other and better serve our clients, our communities, and the world.

We encourage you to apply even if you don’t match 100% of the criteria. Third and Grove participates in E-Verify for remote review of new hire i9 documentation.

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Last updated on Aug 19, 2024