Key Functions and Accountabilities: · Evaluate customer potential and conduct MR Sales Planning · Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts · Ensure regular updates of all activities in Salesforce · Review customer performance with Sales Manager and define appropriate actions · Where appropriate for their market serve as specialists for a segmented vertical · Prepare and conduct visits, report and follow-up on visits · Conclude contracts for MR customers (proposal, negotiation, closing) · Record commitments (tender tracking/commercial) · Drive CU business for foreign MRs and adhere to Push-Pull process · Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.) · Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders · Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM · Provide clear info to Sales Coordination regarding handover to Customer Service · Partner up with Sales Coordination |
Overlooking the overall goals
Skills and Knowledge Required: · Apprenticeship in Shipping or bachelor’s degree · 5 years of experience in the maritime industry or equivalent combination of education and experience ideally in the reefer sector · Experience in Sales and/or Customer Service functions · Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others · Demonstrated strong listening, verbal and written communication skills · Self-starter, self-motivated, resourceful, and responsive · Demonstrated ability to be multi-task, set priorities, organize work and implement action items · Analytical skills · Ability to work effectively in a team environment and good interpersonal skills · Comprehensive knowledge of user application systems (FIS, CRM, COMPASS, MS Office) · Fluent in English |
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Last updated on Nov 20, 2023
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