Technical Content Writer

 
 

Company Name: GlobalXperts, Inc.
Job Title: Technical Content Writer, Contract/T&M.
Location: Remote
 
Summary of Position:
The ideal candidate will be responsible for creating and writing various types of collateral material, including Brochures, PowerPoints, Whitepapers, and Website Content. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with GX Technical Coordinators in order to understand the required content and expectations. Experience creating collateral material from a pre-sales standpoint is expected.

Duties and Responsibilities:
The following list includes but is not limited to…

• Create collateral material such as PowerPoints, Brochures, and Online Articles in the listed collateral material areas
• Explain technical ideas in simple language
• Meet with GX Project Coordinator to establish technical specifications and requirements based on the collateral material areas
• Develop, write, and edit collateral, including PowerPoints, White papers, Website Content, and Press Releases
• Lead the development of new and innovative marketing collateral
• Provide General IT knowledge, technical acumen, and technical skills in the collateral material areas
   

Collateral Material Areas Context:
The following list includes but is not limited to…
Cyber Security
 

• MSSP, SOC, MDR, SIEM: Annual Cybersecurity compliance 
• Professional Services: Pen / Vulnerability Testing

 
Data Center: Arisa, GDT (Client), GCI, Data Blue (Sun Trust) 
 

• SDN (ACI, NSX, CVP),  
• SDWAN: Cisco iWAN, Viptela, Meraki, VMware VeloCloud, Nokia's Nuage, Silver Peak, Versa 
• Citrix NetScaler, CloudGenix, 
• Automation & Orchestration 

 
Cloud (AWS, Azure, GCP): Hybrid/Multi Cloud - Client , Cloud Concierge 
 

• Cloud Management Services: Day-2 Issues / post-migration, cost monitoring, Security, Firewall, routing, network rules, Metrix, rules, ADM, explain the services, applications, control, APM, 
• Migrations, BC/DR 
• Govt, Mil Cloud? FedRamp? (Red River) 
• Automation & Orchestration  
• Cloud Security  

 
Microsoft Technologies / products: O365, Dynamics 365, SFB, Azure, SharePoint portals, Exchange 
 
Enterprise Networking:  

• Routing & Switching, Wireless

 
Collaboration and Contact Center: UCM, Jabber, WebEx, Video, SFB 
 
Minimum Requirements:
• Bachelor's Degree Preferred (but not required) 
• Business, Sales, Marketing, Communications, Information Technology, Computer Science degree preferred 
• Fluent in English (written and verbal) 
• Prior experience in creation of IT-oriented collateral material 
• Must be proficient in Microsoft Office applications 
• Must have strong interpersonal skills 
• Must have a minimum of 4-5 years of technical writing experience  
• Must be able to legally live and work in the country the candidate is applying, without visa support or sponsorship. 
• Computer networking and infrastructure experience 
• Must have experience creating collateral material in the pre-sales stage
 
 

 
GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
 
 
 
  •

Last updated on Apr 15, 2021