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IP Networking Resident Engineer

lcjdnws2e4xh3lsh5adoom5ns6efob034909ytgn0smbilrsc1ydev29wsokgdt6 · 30+ days ago

Knoxville, TN, US

Negotiable

Full-time

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Position: IP Networking Engineer (Nokia)
Location: Remote
Duration: 12 months with the possibility of extension

About GlobalXperts:
GlobalXperts is a worldwide solutions provider dedicated to supporting their customers with all phases of the solution lifecycle for advanced technologies. From small businesses to Fortune 500 companies, our customers leverage their partnership with GlobalXperts as an extension of their professional services, managed services, and field services capabilities in areas such as Data Center, Cloud, DevOps, Security, Collaboration, Contact Centers, and Enterprise Networking.

For more information about GlobalXperts, visit our website at www.globalxperts.net or follow us on LinkedIn .

Summary
GlobalXperts is seeking an IP Networking Engineer to serve as the on-site company liaison with customer on administrative and technical matters for assigned projects/products/solutions. This position has responsibility for operational quality of system equipment, provides highly visible customer support through the performance of on-site installation (Major Move, Add, Change, or Delete), as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The incumbent will oversee and approve operational quality of system equipment, instruct customers in the operation and maintenance of the system, interpret customers' needs and clarify if the responsibility for problem resolution falls to sales personnel, customer support representatives, or engineers. This opportunity may include any aspect of field support and is not limited to system hardware and software, PC's, and IP telephony/networking/ wireless networking.

Responsibilities
The Networking Engineer role encompasses a wide range of responsibilities from network strategy, design and engineering, implementation and migration planning, service design and proof of concept, implementation, testing, optimization services, customer training and advice and on-site support. The work is on-site with customers.

The Networking Engineer will be required to work in a consultative manner with customers, solutions and marketing groups and systems engineering to scope and deliver professional service projects, which includes following responsibilities:

Develop network architecture and services designs with the best architecture available to support our customer's services.
Produce network implementation and migration plans.
Configure equipment and services.
Test and support networks in various stages of deployment.
Audit and assess network against customer service requirements and best practices.
Formulate network management strategies.
Produce and review technical statement of work documentation.
Provide appropriate training material and delivery of the training.
Evaluate customer networks for performance, scalability, manageability, and security.
Provide recommendations to optimize the network operations and performance.
Work with internal technical teams for product placement and feature improvements for reliability, availability, and serviceability.
Work closely with customers to conduct network readiness and customer readiness tests.
Develop and maintain strong relationships with customer's technical and management teams.
Occasional maintenance hour work expected in the role to support critical network events.

Qualifications:

Four years degree in Computer Science, Computer Engineering, or equivalent experience.
Nokia SRA, Cisco CCIE and/or Juniper JNCIE or equivalent certification preferred.
7+ years relevant work experience with a telecom communications equipment vendor or service provider in configuring, monitoring, and troubleshooting IP/MPLS networks.
5+ years' experience in IP routing protocols such as IS-IS, OSPF, BGP.
5+ years' experience in in MPLS protocols LDP and RSVP-TE, and L2/L3 VPNs over MPLS.
5+ years' experience in QoS implementation/testing.
5+ years' experience using testing tools like Spirent, IXIA, Iperf, and JDSU.
5+ years hands on expertise troubleshooting, monitoring, and configuring the noted IP networking protocols.
Demonstrated excellent written and verbal communication skills to end-clients.
Nokia products experience required (7950XRS, 7750SR, 7705SAR, 7210SAS and 5620SAM).

GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).

•

Last updated on Jun 10, 2022

About the company

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