<p>Are you an experienced and entrepreneurial Store Manager looking for a new challenge? J. Lindeberg is seeking a Store Manager for our store at Helsinki Outlet.<br><br>As a store manager at J. Lindeberg, you'll be responsible for driving business and building the brand while embodying the company's values of being progressive, energetic, and inclusive. You'll report to Operations Manager and lead and support your team to deliver seamless, personalized, and engaging experiences for customers, while keeping the brand at the forefront. Your result-oriented mindset and understanding of omnichannel strategy will help ensure the team always delivers beyond expectations. Together with your team and the HQ supporting roles you'll work to create a brand-right experience that welcomes customers into the J. Lindeberg community.<br><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Lead, manage and develop the store team by developing behaviors, setting high standards, coaching, providing feedback, scheduling, and recruiting new members.<br><br></li><li>Drive the store to achieve daily, weekly and monthly targets, and proactively take actions based on P&L to ensure a healthy business.<br><br></li><li>Deliver great service, a brand right experience, and build relationships with customers thru CRM and clienteling resulting in a high level of loyalty and CLV.<br><br></li><li>Establish and implement routines and structures, determine business priorities, strategies, and action plans in collaboration with the Outlet Manager.<br><br></li><li>Maintain the store's visual appearance according to the brand's standards, organize in-store activation with the Customer Experience & Activation Manager.<br><br></li><li>Ensure high levels of cleanliness and organization in the store and stockroom at all times, oversee stock takes, and manage daily operations, including stock delivery, returns, customer experience, and omnichannel procedures.<br><br></li></ul><p><strong>QUALIFICATIONS</strong></p><ul><li>Passionate about providing a world-class service and product experience to store clients, obsessed with retail and high-quality clothing, with a keen interest in the industry.<br><br></li><li>Energetic, positive, and proactive with an entrepreneurial mindset, always ready to challenge the status quo to keep improving.<br><br></li><li>Highly organized, experienced team leader.<br><br></li><li>Management experience, with a focus on team management, working with premium fashion brands and building brands.<br><br></li><li>Experience in CRM and building long-term profitable customer relationships, leading, and educating staff to develop team members.<br><br></li><li>In-depth understanding of KPIs and their impact on the business (P&L, ROI), with excellent communication skills and fluency in Finish and English.<br><br></li></ul><p><strong>J. Lindeberg brand values:</strong><br>We are the brand bridging fashion and sports and our promise is to make a dent in conformity living by our brand values.<br><br><strong>PROGRESSIVE</strong> - always challenging the status quo, being bold and always aim to improve.<br><br><strong>ENERGETIC</strong> – bringing energy into everything we do and being ready to go the extra mile for our colleagues and our customers.<br><br><strong>INCLUSIVE</strong> – we are a community that embraces diversity, values integrity and take full accountability for what we do.<br><br>Join us to make a dent!<br><br>We hope that you want to be a part of our team and to grow together with us.<br>Interviews will be held continuously, and we ask you to send in your application and CV as soon as possible.</p> •
Last updated on Oct 9, 2024