A member of the Inter-Regional Transport Excellence operations team, the Senior Analyst IRTE is responsible for flawless operational execution of Medical Device (MD) inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.
Manage door-door operational management for client inter-region transport lanes, ensuring consistent product availability and highest levels of customer experience.
Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.
Ability to present performance metrics and project charters/updates to various levels of management.
Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes.
Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.
As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
Partner with Company Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.
Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
Perform ad-hoc operational analytics to drive day to day business efficiencies.
Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.
Provide support for event management in other geographical regions based on criticality of issues.
Stakeholder support:
o Be SME for launches, projects, CIPs, customer service projects
o Support tenders led by Sourcing partners
o Support service issues and drive to resolution
Lane Implementation
o Support lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.)
o Follow SOP for lane implementation
Leadership
o Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships
o Deliver: Empower people to act with speed, agility, accountability
o Shape: Challenge the status quo, lead, and adapt to change
o Lead - Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams
o Highly matrixed, global organization; multi-sector
Heavy project management and influencing
Minimum of a bachelors degree is required with at least 4 years experience.
Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.
MS Office proficiency.
Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.
Working knowledge of analytics using Alteryx and Tableau are desired.
OCONUS experience is preferred
Must have MS Office experience, Power BI is a plus
Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.
Ability to work in a matrix environment and work with different cultures.
Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.
Fluent in English, fluency in other languages is desirable NOT required.
Integrity and Credo-based Actions.
Hybrid work schedule
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. •
Last updated on Nov 21, 2023