Our Professional Services team is expanding, and we’re seeking a talented Technical Integrations Manager to join us. In this role, you’ll develop PowerShell solutions that seamlessly integrate into the ControlUp platform, while also delivering tailored customizations for customers in both presales and post-sales scenarios.
The Role:
ControlUp is building an industry-leading platform to observe, analyze & optimize the digital employee experience, from virtual desktops and applications to physical endpoints. PowerShell script-based solutions are an integral part of ControlUp’s offering, enabling us to rapidly innovate and deliver new functionalities, responding to real-world challenges. We are looking for a Technical Integrations Manager, who is passionate about building products that customers not just use, but love. Your professional background should include demonstrable PowerShell-based solutions for real-world technical challenges.We expect you to lead a team of scripting experts who work in the field and deliver PowerShell-based solutions. As a coordinator, you are responsible for managing the backlog, ensuring the quality of scripts, and continuously increasing the value of our script library. As a scripting expert and key user of ControlUp’s scripting platform, you are expected to introduce improvements that will make our users love it and use it for an ever-growing amount of use cases.
Who we’re looking for:
We are seeking a Technical Integrations Manager with 5+ years of deep PowerShell experience, including Azure API integration knowledge. The candidate should have a customer-focused mindset, the ability to collaborate with cross-functional teams, and a creative approach to problem-solving. The ideal individual will thrive with light supervision, ability to work remotely, maintain high standards for script quality, and have experience troubleshooting live with customers. Familiarity with Citrix and Horizon API integrations is a plus. Experience in customer facing roles such as support, presales or professional services roles desired. The candidate must be comfortable managing existing script repositories, and reverse-engineering scripts. Individuals who are successful in this role are self-motivated, charismatic problem-solvers that are excited by the prospect of building solutions for customers to help solve varied and complex business and technical challenges faced by IT Operations teams in organizations of all sizes and verticals.