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Mid-Senior Account Manager

oxylabs · 30+ days ago
Negotiable
Full-time
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We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. 

What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.

A word from the team:

Join a fast-growing tech startup Webshare and become a member of newly developing Account Management team. By joining us, you will directly impact the company's success by helping our customers, handling cross-functional team communications and growing together with the us. We promise to provide you with personal career development opportunities and that we will create a successful product altogether.

Your day-to-day:

  • Own the day-to-day relationship and communication management of your dedicated international B2B customer portfolio.
  • Identify and utilize up-sell and cross-sell opportunities.
  • Ensure seamless customer experience: by generating new value-creating ideas, identifying long-term account objectives, navigating technical topics and levering internal stakeholder communications.
  • Manage agreements, renewals, and ensure proactive attrition management by identifying at-risk accounts and developing detailed action plans.
  • Supervise CRM and keep the data updated.

Your skills and experience:

  • Previous experience in B2B account management or a related customer-facing role with a demonstrated ability to deliver positive results for customers.
  • Fluency in written and spoken English.
  • Experience with inbound sales.
  • Relationship building and problem-solving abilities.
  • Negotiation and objection-handling skills.
  • Creativity and thinking out-of-the box.
  • Eagerness to learn, keen eye for business and self-development opportunities.

  • Nice to have requirements:
  • Background in tech industries.
  • Experience with customer service/support.

Salary:

  • Gross salary: 2320 - 3600 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.

Last updated on Oct 16, 2024

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