Outpatient Case Manager

Summary of Job Duties and Responsibilities:

The Case Manager conducts initial assessments with and maintains case management responsibilities for clients, patients, relatives and other appropriate persons. Participates in staff training as a team and on an individualized basis to learn skills to include: interviewing, assessment, ability to establish rapport and maintain relationships, give direct treatment planning, knowledge of promoting positive behaviors, self direction, knowledge about mental illness. Maintaining client charts and assuring the standards and guidelines in quality care are followed. Act as client advocates in order to coordinate required services or to resolve emergency problems in crisis situations; conducts follow up assessments to all clients calling the crisis line or who are in need of walk-in crisis intervention.

Primary Duties:

1. Conducts interviews utilizing basic therapeutic methods, obtaining pertinent information for the purpose of formulating a diagnosis of psycho-social problems.
2. Responsible for assessing the client's status including personal strengths, progress, problems and needs.
3. Participates in the development of diagnostically based treatment plan.
4. Monitors the client's participation and progress in an organized treatment program to assure the planned provision of services according to the client's plan of care is being followed and/or revised as appropriate.
5. Intercedes on behalf of individual clients within the community at large to assist the client in achieving and maintaining their community adjustment.
6. Participates in the selection, formulation and presentation of case data from a variety of sources for case planning, supervisory conferences and consultation.
7. Maintains quarterly productivity standards to ensure appropriate delivery of services to clients served. Ensures billing logs are submitted within organizational requirements.

Minimum Requirements:

Requires Masters Degree from an accredited school in Social Work, Psychology or Nursing. Requires a working knowledge of the theory and practice of mental health counseling and psychotherapy; the dynamics of human behavior of individuals and groups; structure and function of the mental health and welfare services; the legal aspects of counseling and psychotherapy; the DSM-III-R and diagnostic terminology. Candidate must have a minimum of two (2) years post graduate clinical experience in a variety of treatment modalities.

Last updated on May 22, 2024