Human Resources (HR) Manager

Job Title: HR Manager
Location: Universal City, CA (HYBRID)
Duration: 3 Months, contract to hire

Basic Qualifications:

• Bachelor’s degree in Human Resources or related field of study
• Minimum 5 years of relevant HR partnering experience including recruiting, performance management, salary planning, organizational development
• Project Management Experience

Desired Characteristics:

• Results Oriented – able to handle multiple tasks and competing priorities
• Exceptional communication skills – ability to communicate (both written and oral) effectively with all levels of employees
• Proactive /initiative – high degree of proactivity and initiative required; demonstrable experience of consistently going above and beyond
• Creative problem solver – looks for solutions; is innovative; up-to-date with new HR techniques / framework
• Strong recruitment skill-set – competency based interviewing & assessment techniques highly beneficial for this role
• Strong client-support

Responsibilities:
Provide overall human resources support for the Food Operations Management in Theme Park with special Client on conducting investigations and provide resolutions of concerns related to employee complaints, misconduct and performance.

ESSENTIAL FUNCTIONS

• Provide HR counsel to Management Team on employee relations issues as well as investigating and responding to complaints and complex, high-risk, or sensitive employee relations cases.
• Ensuring fair and consistent enforcement of policies and practices. Investigate employee workplace situations including claims of harassment, discrimination and policy violations.
• Provide advice and consultation for exempt and non-exempt employees on policy interpretation, performance coaching, conflict resolution, career development, etc. Partner with Labor Relations to ensure compliance with collective bargaining agreements, as necessary.
• Assists the leadership team in evaluating performance of individual team members and providing guidance regarding development. Ensures people have the right skills, tools and talents to perform their roles.
• Lead key HR processes for client groups (salary planning/reward management, performance management and goal setting, succession planning, employee satisfaction survey/TSAT, 360 feedback, etc)
• Partner with Labor Relations to ensure compliance with collective bargaining agreements and to assist in resolving grievances.
• Provides support to client groups by interacting and communicating with employees in the park, visiting break rooms and Lead offices in order to promote positive relations and seek out/resolve potential issues.
• Support the TSAT team efforts by assisting management with communication and action planning. Collaborate with management on initiatives to improve employee morale and reinforce core values.
• Act as liaison between clients and core staff functions by assisting with rolling out new Company initiatives and communicating information relating to career development, recognition programs, payroll, benefits, training and staffing.
• Mentor and provide guidance to professional staff related to their career goals. Build bench strength within the departments by identifying training and development opportunities.
• Proactively manage HR systems in order to ensure data integrity. Partner with HRIS on resolving system issues. Partner with Timekeeper on payroll problems and resolutions.
• Ensure compliance with Federal, State and local laws.

Qualifications/Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Business Management or related field required.
• Minimum 5 years of increasingly responsible Human Resources generalist experience, including experience with employee relations, staffing, performance management & organizational development processes/activities, compensation and benefits.
• 3 years’ experience in leading and developing staff professionals

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Last updated on Oct 17, 2023