Account Manager

Why us?

Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. We hire great people, work on interesting projects with amazing customers, and invest in our team; and we've just been named Microsoft Partner of the Year, Australia and were listed as one of the best places to work in the Australian tech industry in the Australian Financial Review's BOSS Best Places to Work list, and the best small companies to work in WRK+’s Work for the Best list.

As a Microsoft Gold Partner, we specialise in creating modern workplaces with Microsoft technologies; helping organisations to work better, together, faster. Our vision is to create a world where every employee has access to the tools, knowledge, and information that they need to enjoy work. Using modern work technologies, we can free employees from the friction of inefficient business processes, and fill gaps in knowledge or support from their team, leaders, and leadership, so that they are empowered to be productive.

This role is open to anyone located in Sydney or Melbourne. We're in Melbourne, Bendigo, Sydney, Brisbane, Perth, Auckland, Wellington, Tokyo and Bali.

Our successful technology consultancy undertakes projects for a variety of large organisations. With an impressive roster of clients, including ANZ, Commonwealth Bank, Westpac, Bupa, Governments at all levels across Australia, Origin Energy and more, you’ll be contributing to a growing team famed for their expertise in connecting people with technology.

We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results.

The role: The Account Manager will be responsible for managing and growing a portfolio of clients through cross-selling and upselling. The focus will be on building strong relationships with key clients and partnering with them to solve business problems and improve their operations by leveraging Microsoft technology and the range of services offered by Engage Squared. Must be dedicated to pursuing a career in sales and highly motivated to becoming a sales leader.

What you'll do

• Manage and grow a portfolio of clients by identifying opportunities for cross-selling and upselling.
• Build and maintain strong relationships with key clients, acting as a trusted advisor and partner.
• Understand clients' business needs and challenges, and provide tailored solutions using Microsoft technology and Engage Squared services.
• Develop and execute account plans to achieve sales targets and drive client satisfaction.
• Build a robust sales pipeline and manage the sales cycle from identification to deal closure.
• Articulate solutions effectively and communicate value propositions to clients.
• Collaborate with internal teams to ensure successful delivery of solutions and services.
• Stay up-to-date with industry trends and best practices to provide clients with innovative solutions.

What you'll bring

• Proven experience in account management, sales, or a related role.
• Strong understanding of Microsoft technology and its applications in solving business problems. (preferred)
• Excellent communication and interpersonal skills.
• Highly energetic and a go-getter with a hunter mentality.
• Ability to build and manage a sales pipeline and close deals.
• Strong problem-solving skills and the ability to think strategically.
• Ability to work independently and as part of a team.

Desired Attributes:

• Customer-focused with a commitment to delivering exceptional service.
• Results-oriented with a track record of achieving sales targets.
• Ability to thrive in a fast-paced and dynamic environment

What you'll get

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career growth.
• Collaborative and inclusive work environment
  

We value inclusivity and diversity at Engage Squared. Please reach out if you don't have everything that we're asking for, but think you have the right skills and attitude to be great in this role!

We like to make our hiring decisions based on a combination of aptitude and passion, not just experience, so if you’re keen to apply and need reasonable adjustments please let us know.

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Last updated on Feb 14, 2025