Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a DevOps Team Lead to oversee a small team of ServiceNow developers for a Department of Defense customer. In this role you have the opportunity to help design and implement innovative and efficient business automation for a critical and high-visibility DoD customer.
We are seeking an experienced and results-driven DevOps Team Lead with a ServiceNow specialization to oversee and guide a team of developers focused on ServiceNow development and knowledge management. This leadership role requires expertise in running Agile teams, delivering incremental value to users through a DevOps pipeline, and leveraging the ServiceNow platform to meet mission-critical objectives. The ideal candidate will have a minimum of five years of development experience, demonstrated success in leading teams, and an active Top Secret/SCI U.S. Government clearance.
CLEARANCE REQUIRED: Active Top Secret/SCI US Government clearance
Key Responsibilities
Leadership & Team Management:
- Lead, mentor, and manage a team of ServiceNow developers, ensuring alignment with organizational goals.
- Plan and facilitate Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
- Drive the adoption of Agile best practices and foster a collaborative, high-performance team environment.
Workflow & Application Development:
- Oversee the design, development, and implementation of ServiceNow workflows to automate business processes.
- Manage the creation and maintenance of custom applications using the ServiceNow App Engine.
- Ensure all solutions meet scalability, reliability, and performance standards.
Incremental Value Delivery:
- Guide the team in delivering incremental value to users through a structured DevOps pipeline.
- Monitor and improve continuous integration and delivery processes for ServiceNow solutions.
- Work closely with stakeholders to prioritize and deliver features that align with organizational needs.
Knowledge Management:
- Establish and maintain robust knowledge management practices within the ServiceNow platform.
- Optimize the organization, accessibility, and usability of knowledge articles to support operational efficiency.
Collaboration & Communication:
- Act as the primary point of contact for ServiceNow-related initiatives and coordinate with other teams to ensure alignment.
- Maintain clear and effective communication with stakeholders, project managers, and leadership.
- Document technical designs, workflows, and development processes.
Compliance & Security:
- Ensure all solutions adhere to security protocols and best practices, protecting sensitive data.
- Maintain compliance with government regulations and security clearance requirements.
Qualifications
Required Skills & Experience:
- Minimum of 5 years of experience as a Software Developer, with demonstrated leadership experience.
- 2 years of Experience with the ServiceNow platform
- Proven ability to manage and run Agile development teams.
- Expertise in delivering incremental value through DevOps pipelines.
- Strong understanding of ServiceNow platform features, including workflow design, scripting (e.g., JavaScript, Glide API), and custom application development.
- Active Top Secret/SCI (TS/SCI) U.S. Government clearance.
Preferred Skills & Certifications:
- Hands-on experience with ServiceNow App Engine and knowledge management modules.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified System Administrator (CSA).
- Familiarity with ITIL principles and ServiceNow ITSM module.
- Knowledge of continuous integration/continuous delivery (CI/CD) practices.
Other Requirements:
- U.S. Citizenship (mandatory).
- Exceptional leadership, communication, and problem-solving skills.
Benefits
Tau Six offers a highly-competitive benefits package with PTO, 11 Holidays, 401(k) plan with a 6% company match, three health insurance plans to pick from, as well as dental, vision, long term disability, short term disability, and life insurance plans.
Join our team to lead cutting-edge ServiceNow solutions that drive operational excellence and deliver measurable value.
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Last updated on Nov 27, 2024