Customer Success Specialist

We're a well-funded Tech scaleup in Europe and Asia with a mission to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated, so more access to high value assets like real estate = less wealth inequality. We have first mover advantage!

Our CEO and co-founder Moubin was previously at McKinsey and private equity firm APAX, listen to a podcast of Moubin speaking with our investors QED about how we're disrupting asset ownership!

Our values sit at the core of GetGround - no BS, pursuit of excellence, feedback obsession and healthy ego. 

GetGround in numbers:

• 🧑‍🤝‍🧑 85 GetGrounders (ex Google, Meta, Deliveroo etc)
• 🏘 £1.5Bn+ of assets being added onto our platform annually
• 📈 30,000+ users across 70 countries, with a 10% market share already
• 🌎 Global hubs (UK, Portugal, Hong Kong, Singapore)

Our benefits

• 💰 Competitive salary + stock options
• 🏥 Private health + dental benefits
• 🏡 Flexible/hybrid working (check details with your recruiter)
• 🏖 12 mental health days off annually (1 per month) PLUS holidays and public days off
• 🎳 Team and company-wide events
• 📈 360° performance reviews to promote a culture of growth and development
• 🎤 Support for conferences and professional learning & development

[+ other localised benefits depending on your office location e.g. free breakfast 🥣 daily and free gym 🧘‍♀️ membership in London)

What we are building

The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally.

Diversity & inclusion at GetGround

We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law.

• 42% of our employees identify as female or non-specified, 58% as male
• 19 nationalities represented across offices in 5 countries
• Our work on Design Accessibility
• Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride

For more information on how we store your candidate data, please see our recruitment privacy policy. 

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