Tech Support

Tech Support needs 2 years IT experience.

Tech Support requires:

• Windows 11 support experience

• Windows 11 Cloud base Technical Support experience a must

• Associate's degree in Information Systems or a related field or equivalent years of experience is required

• May be required to implement a COVID-19 vaccine mandate.

Tech Support duties:

• Provides technical, operational and administrative support for IT-related End User provisoning and support

• Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.

• Ensures appropriate change management approvals are in place prior to deployment

• Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.

• Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.

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Last updated on Aug 23, 2024