Graduate Client Solutions

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai). 

What does this role entail? 

Are you a Computer Science, Finance or Business graduate who is looking to start their career in a leading Fintech company? Are you naturally curious and a lifelong learner? Do you live and breathe technology, have strong analytical skills and enjoy problem solving?  

Career development is incredibly important to us at Fenergo as our success is based on the growth of our people. This is why we actively seek the best and the brightest to join us. Further your career with an opportunity that connects you to a strong network, enables you to do your best work and actively supports your career in an exciting, award-winning software company!  

Join our mission to empower organisations to stop financial crime and create a safer world!  

Key Responsibilities 

• Develop expertise in the Fenergo SaaS Product across configuration, business application and SaaS technology 
• Configure and refine SaaS product in line with desired client outcomes during the pre-sales stage of a client engagement
• Deliver demos to clients and prospects at varying levels of complexity 
• Prepare Proof of Concept, Proof of Value and Handover Documentation to a high standard 
• Collaborate with Sales Representatives and Client Solutions Consultants to deliver first-class experiences of Fenergo to clients and prospects 
• Support the Lead Consultant to prepare relentlessly for product demonstrations 
• Actively seek opportunities to develop skills and product knowledge with a clear objective to drive excellence and continuous improvement 

Requirements

Key Expectations 

Education 

Degree or Diploma in Computing, Business, Finance or similar related qualification (or currently studying for Intern positions).

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement  
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar   

Benefits

Graduate Job Benefits:  

As part of this role we will support you in developing the following skills:  

• Client-facing and presentation skills  
• Skills in delivering impactful demos 
• Storytelling and client engagement 
• Sales methodology 
• Knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics  
• Knowledge of capital markets, Commercial & Retail, Asset Servicing and Asset Management, Commodities Trading. 
• An understanding of compliance processes and workflows within the financial services  
• Good knowledge of IT systems, architectures and terminology  
• Product Training and Fenergo Certification  

There are no limits to your growth and development!  

What’s in it for you?  

• Healthcare cover through the VHI  
• Company pension contribution   
• Life assurance/ Income protection  
• 23 days annual leave  
• 3 company days  
• Annual bonus opportunity  
• Work From Home set-up allowance  
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management  
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more  
• Buddy system for all new starters  
• Collaborative working environment  
• Extensive training programs, classroom and online, through ‘Fenergo University’  
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies  
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Active sports and social club  
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area  

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

Last updated on Aug 9, 2024