Project Manager (SaaS)

About us 

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

Fenergo is seeking an experienced SaaS Project Manager, who is results driven and passionate about delivering great client outcomes, to join our EMEA Client Services division. As a Fenergo Project Manager, you will be responsible for leading SaaS implementations, at some of the largest institutions globally.

You will be required to manage and coordinate end-to-end project activities from post sales to successful client go-live.  These activities include project initiation, requirements, solution design, configuration, test, production implementation, issue resolution, status reporting, stakeholder alignment via robust governance and lessons learned.

You will work on multiple, simultaneous projects while leading and collaborating with cross-organisational and multi-regional teams responsible for the overall delivery. This is an important role within our organisation, and you are expected to have strong senior stakeholder management skills.

You will also have responsibility to work with other project managers and team leads to develop and refine our SaaS onboarding / implementation framework and best practices for project implementations.

Given the geographical reach of this role, travel may be required with the EMEA region.

Requirements

Key Expectations

• End-to-end project ownership from initiation to customer handover and project closure.
• Ability to manage and align the project senior stakeholders, both internally at Fenergo and externally with our clients.
• Client Outcome focussed, so actively managing and shaping the client engagement towards the common success goal is key.
• Identification and management of risks and issues throughout the project, including internal and external escalations where appropriate.
• Managing enterprise scale integrations / migrations as part of our implementations.
• Work closely with product teams to ensure we are delivering the optimal outcome aligned with product capability.
• Financial responsibility for the project, ensuring accurate forecasting and reporting on revenue/margins/resourcing. Owing the creation and tracking of Statements of Work.
• Support with sales personnel on pre-sales tasks towards successful contractual agreement.

Education

• Degree in Business/Technology or equivalent.
• Formal project qualification such as PMP or PRINCE2 qualified desirable.

Benefits

• Healthcare cover through the VHI
• Company pension contribution
• Life assurance/ Income protection
• 23 days annual leave
• 3 company days
• Annual bonus opportunity
• Work From Home set-up allowance
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress.
• Active sports and social club
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement  
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Last updated on Feb 15, 2024