<p><strong>About the role</strong></p><p>The Guest Relations trainee will be assisting the Guest Relations Team in the daily operations, organizing VIP stays and following up on their needs and requests. You will be offering concierge services, greeting guests, coordinating welcome cards and amenities, maintaining VIP profiles updated, doing guest roomings, show the hotel’s facilities and many more duties to exceed guest expectations. You will learn how to anticipate guest needs by becoming an expert in the hotel and Ibiza’s surroundings.<br><strong><br>Program length: 4-6 months Start date: April – May 2025</strong></p><p></p><p><strong> What’s in it for you</strong></p><p><strong></strong><br>• You will have the opportunity to acquire global knowledge of guest relations and rooms division<br>management and to learn about modern luxury lifestyle standards.<br>• Free accommodation in a shared room; shared apartment. <br>• Free meal during working hours<br>• Internship allowance of 500€ gross per month +TIPS</p><p><strong>What you need to have</strong></p><p><strong></strong><br>• Enrolled in Hospitality & Hotel Management, Business Management studies, (Diploma, University <br>studies or Master)<br>• English Fluency (B2+ or above) <br>• Being an independent speaker of Spanish (B2) will be a plus<br>• User level of Microsoft Office. <br>• Good organization and planning skills. <br>• Passion for delivering excellent guest services. <br>• Attention to details, love for teamwork and good interpersonal skills<br>• Previous hospitality experience is a big plus<br>• Eligible to work in the EU / Ibiza</p> •
Last updated on Oct 7, 2024