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Manager - Customer Experience

$129k+
Estimation
Full-time
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Key deliverables include
This role requires to execute customer-centric strategies for capturing customer's perspective and foster customer loyalty towards the company and provide an elevated experience with a blend of policies and technology. As the company looks to establish presence for Tanishq stores in North American markets, this is a business critical role which will enable us to build a strong culture of customer centricity and provide a world class customer experience.
Relevant Experience
  • 4-5 years in the domain of Customer Experience (CX)
Behavioural Skills
  • Customer Centricity
  • Clarity of thoughts and Vision
  • Analytical skills
  • Interpersonal Effectiveness
  • Influence for Impact
Knowledge
  • Strong domain knowledge in Customer Experience
  • Marketing experience

Last updated on Jul 6, 2023

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