Customer Service Rep- In Office-Bilingual Spanish

We are searching for highly motivated individuals to join our Kane’s Family team!

For 75 years, Kane’s has been resilient in serving Central and South West Florida. Kane’s truly cares about our associates, finding health and wellness very important! Therefore we offer a variety of benefits to ensure health and happiness! We offer standard medical benefits, 401K, associate discount on merchandise, life insurance and many ancillary options tailored to you and your family’s needs!

We want YOU to grow your career with US! When you join Kane’s, no matter what the level or role, we will support your path to success in many ways. Kane’s has a proven track record of promoting our associates from within, so come join us!

Our Customer Service Representatives work directly with Customers to ensure they receive a superior customer experience from the time they purchase in store or online, through to delivery of the product in the home and beyond.

Working in our service-center environment, requires:

• Friendly and courteous service over the phone

• Resolve customer issues with minimal supervision

• Prompt follow up

• Execute clerical functions in a timely fashion

• Update and maintain all customer service reports and records

• Maintain accurate records for all customer interactions

Qualifications

• Bilingual - English and Spanish - highly preferred

• 1 -3 years’ experience in a customer service role is desired, but not required

• Candidates must have excellent telephone phone communication skills

• Verbal and written communication, and multi-tasking skills

• Strong computer skills are necessary

• The ability to project professionalism

• Must possess a clear and professional speaking voice

• The schedule of this full-time position will include coverage of business hours, hours within Monday through Saturday 7 a.m. to 7 p.m. - schedule can vary based on the business needs.

This position will be located at our Corporate Distribution Center located at 5700 70th Avenue North, Pinellas, Park FL , 33781. This is an onsite position.

What we offer our Kane’s Team Members:

• Health Benefits to include Medical, Dental, Vision

• 401k/Profit Sharing Plan

• Vacation/PTO

• Life Insurance

• Furniture Discounts

• Social Responsibility; including partnerships with Habitat for Humanity, and the American Heart Association, among others!

• Career growth in all parts of the organization

• Compensation commensurate with experience

Kane's is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We maintain a drug-free workplace and perform pre-employment background and drug testing.

Kane's is proud to be an EEO/AA employer M/F/D/V.

Last updated on Oct 22, 2024