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Marketing Operations Manager - Bestpass

bestpass · 30+ days ago
Hybrid or Remote
Negotiable
Full-time
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We Speak Safety and Efficiency:  

At Bestpass – Fleetworthy, our mission is to make our roads safer, and our fleet customers more efficient.  

In 2023, Bestpass and Fleetworthy combined because we believe fleet operators deserve a simpler way to keep the back office administrative aspects of the operation running, so they can focus on their core business. We provide unmatched visibility into their fleet operations, eliminating the burden of keeping assets, driver, fuel and toll data updated, compliant and optimized. We achieve this through our three-pillar approach of expertise, technology, and data.    

At Bestpass – Fleetworthy, you’re in the driver’s seat! 

Road Map:  

We are seeking a dynamic and experienced Marketing Operations Manager to join our team. This role is crucial in optimizing our marketing processes, managing the marketing technology stack, and ensuring that marketing strategies are executed efficiently to drive growth. The ideal candidate will have a strong background in marketing operations, preferably within a high-growth SaaS business, and will be proficient in Marketo and Salesforce.

What Your Ride Will Look Like: 

  • Manage and optimize the marketing technology stack, including Marketo and Salesforce. 
  • Develop and implement lead management processes, including lead scoring, routing, and nurturing. 
  • Collaborate with the sales team to ensure seamless lead handoff and effective follow-up. 
  • Analyze marketing performance data and create comprehensive reports to measure the effectiveness of marketing campaigns across all aspects of the funnel—from lead generation to revenue. 
  • Manage and optimize chatbot and ABM (Account-Based Marketing) software to enhance lead engagement and conversion. 
  • Work closely with the content and demand generation teams to ensure marketing campaigns are executed effectively, including buildout of Marketo emails, forms, and landing pages. 
  • Track and report on the marketing budget, in coordination with the Finance team. 
  • Ensure a tight lead management process, in coordination with the Revenue Operations and Sales Enablement team. 
  • Lead and develop direct report(s). 

Show Off What You Have: 

  • 4-6 years of experience in marketing operations, preferably within a high-growth SaaS business. 
  • Proficiency in Marketo and Salesforce is required. 
  • Experience with lead routing, chatbot, and ABM software. 
  • Experience with data visualization reporting tools (ie. Power BI, Tableau, Etc.) 
  • Strong analytical skills and proficiency in Microsoft Excel, including creating and analyzing marketing reports. 
  • Excellent project management skills with the ability to manage multiple projects simultaneously.  
  • Experience in optimizing and facilitating project management software like Asana, Monday.com, or Wrike. 
  • Detail-oriented with a focus on continuous improvement and process efficiency. 
  • Familiarity with SiriusDecisions lead and funnel definitions or similar campaign frameworks. 
  • Experience with companies with at least $50M in Annual Recurring Revenue (ARR), with a preference for those between $100M and $1B in ARR. 
  • Familiarity with GDPR, CCPA, and other data privacy regulations. 

Fuel Gauge:

  • Salary range is $100,000 - $120,000 depending on experience.

What Drives Us to Work Every Day: 

  • We are laid back but always professional. 
  • We pride ourselves on making a difference, to our employees, clients, and their businesses. 
  • We love “quirky” and accept team members for who they are & what they bring to the table. 
  • We are proud to build all our relationships based on transparency and trust. 
  • All our teams consist of top talent who are energetic, inquisitive, and love jumping out of bed each day because they know they can and will make a difference! 

We care about your Zen: 

  • A flexible work environment. 
  • An amazing benefits package so you can rest assured your needs are taken care of. 
  • Paid time off so you can have time to relax and experience a healthy work-life balance.
  • A 401K plan with an impressive company match. It’s never too early to start saving for retirement!
  • Health and wellness-focused work environment with office fitness challenges, and plenty of outdoor space to take a walk or just clear your mind.
  • We reward success with promotions from within and encourage all employees to switch lanes and check out other departments.
  • We pay hefty referral bonuses to all employees who refer family and friends! 

 Bestpass Core Values – We are 1TEAM 

  • People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.  
  • Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.    
  • Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.   
  • Always Innovating - We solve for the customer and focus on outcomes.  We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in. 
  • Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning. 

About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs. 

About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.  

Bestpass is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations 

Last updated on Aug 21, 2024

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