Who We Are
We’re a curious and humble group of people who are very intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions.
We bring that same passion for learning and growth to our clients: digging into their organizations, reframing their problem statements, and spending time with their users. This ensures we’re pushing our clients forward while developing and delivering valuable products that matter.
What your days will look like, what success looks like
Proper expectation setting has a big impact on your growth. Here is some of what you can expect in your first two years as Principal Strategist:
Within 1 month, you will
//Start the company onboarding process, learning more about our company’s culture, values, history, and commitments to our clients
//Gain an understanding of our integrated product innovation process, tooling, and frameworks
//Shadow client teams to learn from and about our integrated teams of delivery managers, designers, engineers, and product managers
//Learn more about the client experience, from sales to product discovery and delivery and their ongoing evolution
//Go deeper into the employee experience of working at TXI, meeting with key leaders across the company while building relationships with the broader team
Within 3 months, you will
//Complete your onboarding process with your onboarding cohort
//Lead your first product engagement
//Foster relationships with delivery managers, designers, and engineers on your teams as well as across the company
//Attend your first TXI Quarterly with the rest of the organization
Within 6 months, you will
//Build relationships with the entire leadership team, and receive your first semi-annual 360 feedback
//Push your team to do its best work yet. You’ll know the team well by this point and understand how to encourage them to perform at their best and achieve goals that the whole team and company can be incredibly proud of
//Advance the craft of product at TXI. You’ll share your knowledge with others, learn from them, and perhaps define an experiment or two so we can all learn together
//Learn new processes and tooling to support further growth while developing your skills
Within 1 year, you will
//Attend a company retreat to get to know all of your colleagues in person
//Potentially start with a second client or re-engage with your first client on a new product or phase of work, all while deepening your relationships
After 2 years, you will
//Look back proudly on the client-centered and organizational changes you’ve inspired or directed, as well as the impact on how we do business
Some reasons you might like working with us
We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are very intentional about the way we work and support both our team and our clients.
1. We focus on Product Innovation by helping initially to envision new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach).
2. We care about DEIB (diversity, equity, inclusion and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they’re there. That’s why we’re working to create an environment that’s comfortable and inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history (https://txidigital.com/deib)
3. We work in a variety of industries, encouraging our team members to explore new domains, solve different kinds of problems, and adopt new technologies. As an expert in Manufacturing, you’ll help shape our company-wide perspective in the space. As a member of TXI, you’ll learn from our domain experts in other industries.
4. We work in integrated teams. At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, engineering and delivery management regularly collaborate, and we are all listening to the same users.
5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning and development budget, everyone has a bi-weekly conversation with their manager about their progress, and our CEO created the Sticky Note Game to encourage each person's path at TXI.
6. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward.
7. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them
But the work is just part of what makes TXI a rewarding place to be. We support one another’s interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.
What we offer
The salary range for this role is $190,800 - $225,000k In addition to competitive compensation, we offer the following benefits, intended to take care of you (and the people you care about):
Discretionary (open) paid time off
Quality health insurance and medical travel benefit
Paid parental leave policy (equal for all TXI parents)
401k plan, including employer matching
The option to work remotely outside of prospecting and company events
Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office
Benefits for continuing education, donation matching, home office improvements, and renewable energy switching
Employee Stock Ownership Program:
TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit
Location
We have a remote-first environment at TXI–with distributed team members in the US, Canada, and Europe who are working from home. We communicate and collaborate effectively in a remote environment with tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and values such as inclusivity, autonomy, and trust while ensuring we take steps to foster positive interactions between employees.
While we encourage asynchronous communication, we often work in pairs or collaboration sessions, so it is important to have some core hours of overlap with our clients and fellow team members. Once again, and due to the nature of the role, preferred candidates are based in or around the Chicagoland area. Regardless of where you are living and working, we will get together in person and as a company several times a year to help build connections and foster relationships within our team.
We take equality seriously.
TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law