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Job Responsibilities:
  • Deliver clear, concise user-centric writing and content strategy. Act as a subject matter expert (a company "go to”) for user experience writing.
  • Drive holistic content experiences across a given program or domain. Ensure tactical execution for cohesive narratives across all touch points within the product and collaborate effectively with stakeholders on relevant outreach (legal, editorial, comms, marketing, etc.)
  • Collaborate with designers, researchers, prototypers, product managers, and engineers to define requirements. Manage projects and stakeholder communication.
  • Work with our PgM to appropriately scope and prioritize subtasks within your domain.
  • Identify the right content solution to particular programs and be able to produce a variety of deliverables, such as UI text, information architecture, messaging recommendations, content audits, etc.

Min Qualifications:
  • Bachelor's degree in English, Journalism, Technical Writing, UX, Human-Computer Interactions (HCI) or a related field, or equivalent practical experience.
  • 5+ years of experience doing UX writing as part of a team developing hardware, software, or digital products.
  • Superb writing and editing skills for UX
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Proven project and stakeholder management experience
  • Familiarity with web and mobile UI design principles and practices
  • Ability to thrive in a fast-paced environment and cope well with frequently changing requirements

Preferred Qualifications:
  • Superb writing, editing, and project management skills.
  • Familiarity with user experience research principles and practices
  • Knowledge of design tools like Figma, Photoshop, or Sketch
  • Experience working closely with engineering, design, and product management teams, and the ability to discuss and understand design and engineering details
  • Experience with localization and accessibility in content strategy
  • Experience writing for an app marketplace audience

Last updated on Jun 14, 2023

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