Account Manager

We’re VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. 

Culture is our key and Empathy is how we build it. VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time – PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region.

The PITCH.

VaynerMedia EMEA is searching for a motivated, and highly organised person to join Client Partnerships as an Account Manager. 

We’re looking for an experienced Account Manager with through the line experience, an extensive understanding of social media and exceptional client service skills to join some of our flagship accounts for the agency.

Please note we plan to offer this role as a fixed term contract (FTC).

Here’s where you come in…

• You will be in very regular contact with the client, working alongside the Account Director to help lead and shape daily, weekly and monthly creative work based on the client’s business objectives. 
• Proactively identifying social media trends and opportunities for the client and helping guide the resulting creative briefs and social media work. 
• Keeping on top of the latest platform innovations, and helping educate the day to day account teams.
• Getting stuck in and rolling up your sleeves.
• Helping us to evangelise the work internally and externally by supporting the PR team with case studies, and breaking news updates.
• Helping devise and sell-through incremental opportunities that help clients achieve the most efficient returns & results to deliver on their objectives – driving social media community growth and engagement across Europe, as well as app downloads. 
• Collaborating with other departments (Creative, Production, Analytics/Insights, Media, Community Management as one close, collaborative team where everyone rolls up their sleeves, gets stuck in and works together across deliverables, process, and output.
• Partner with Account Director to drive the overall account health of client engagements from strategic account & business planning to resourcing & financial.
• Show your love for all things social media in general and making sure that your enthusiasm and knowledge is shared with the team - you know more about the platforms than your boss!
• Pushing the work forward, with a relentless focus on the details putting your platform and audience knowledge into action.
• Owning your work and being proactive.
• Being the beating heart of the team, working closely with the wider Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects.
• Constantly feeding into the identification of key culture, trends,  moments or pop culture and bringing those latest insights to your day to day work.
• Being your day to day client's trusted partner, driving those more junior client relations to make sure they feel heard in the process.
• Happy to work in an iterative and non hierarchical way.

We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success:

• Experience working on a global brand, working with local markets to help deliver culturally relevant work.
• Experience in delivering social media posts or working on a social media brand account.
• Experience of social media monitoring and reporting.
• Experience of working closely with community and project managers.
• Manage overall quality of project delivery and documentation for the account.
• Strong communication skills and an impressive attention to detail.
• A cool, calm and collected approach to problem-solving.
• Ability to thrive and remain agile in a fast-paced, high-pressure environment.
• Strong self-awareness and people-management skills.
• Understanding of relevant social media platforms and their requirement.

Here’s how We Support You

We regularly review our benefits and are committed to providing a comprehensive programme for our people.

• Unlimited Holiday + 1 Day Birthday Leave
• Perkbox (online discount platform with 250 perks available)
• Journey EAP - proactive and crisis support with life concierge services
• 8% Holiday Allowance to help with the cost of your annual holidays, paid via payroll in May each year
• Unlimited Coaching sessions, which can be private and team class sessions
• Pension
• NS Travel
• Equip - Financial Wellbeing Services
• ClassPass

What you SHOULD KNOW about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don’t play to agency/industry norms and our culture and energy reflects that.

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

 

VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. 

Candidates must be authorised to work in the Netherlands.

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Last updated on Aug 27, 2024