Sales Operations Analyst

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

What on Earth is MongoDB?

Only the coolest collection of dreamers and doers who share a relentless passion for creativity. We eagerly and expertly pursue new opportunities and markets through innovation and disruption. We have a wicked pioneering spirit--always ready to forge new paths and take smart risks. And we do it all very, very well.

MongoDB is also 

• The world’s most popular modern database, with over 40M+ downloads to date
• Poised to disrupt a $59BN market and growing
• Based in 34 locations worldwide
• Home to over 5000 employees worldwide

Strategy and Planning Team @ MongoDB

MongoDB is one of the fastest-growing enterprise software companies in the world.To fuel this growth we are hiring an Analyst, under Partner Strategy and Planning team which sits in the  Sales Operations family and is responsible for ensuring that organization has access to high-quality information required to make data-driven decisions.

Shift Timings: 2pm-10pm. Cabs will be provided.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about Go-To-Market/sales processes, collaboration, and tools
• Establish a strong network of peers and mentors
• Gain insight into a $60b+ technology industry that is rapidly transforming

Responsibilities

• Play a vital role the partner commissions process and resolve queries related to commissions
• Salesforce record management - ensure partner data is reflected accurately in our system of record and resolve queries related to partner crediting
• Writing Advanced SQL queries to automate manual processes
• Answer ad-hoc reporting requests; setup automated reporting/dashboards to mitigate ad-hoc requests
• Working with internal customers across different time zones
• Request triage and prioritization
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release
• Reviewing SQL code work for accuracy and functionality
• Create Salesforce/Tableau dashboards
• Help the team with Ideation, solutioning 
• Keeping up-to-date with industry trends and technology developments

Requirements

• Experience in SQL (2-3 years)
• Prior experience working with Salesforce.com and familiarity with the Opportunity flow, Sales Process, Account structure, searching, editing records 
• Excellent communication skills
• Understanding of customer experience, listening to customers' voice, and work backward to improve business process and operations (“customers” in this role refers to internal MongoDB stakeholders, primarily our partner sales team who you will be supporting)
• Agility and flexibility in response to changing priorities
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Experience with sales/sales users is a plus
• Strong problem-solving and Ideation skills

Life at MongoDB

Our India office culture

• 500+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
• Macbooks are company standard
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals
  
  

  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

  MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
  
  

  MongoDB is an equal opportunities employer.

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Last updated on Aug 21, 2024