Digital Specialist
Do you understand the complex digital landscape of today? What about the one tomorrow? Do you know about Social Media, Digital Marketing, Paid Media, CRM, Web, Data, Audiences, SEO? Sounds familiar? Then keep reading.
We are looking for someone that can grasp the complexity of all the above, and more to come, to help lead a team, and our clients, and make them grow and win in digital. We need someone that can take digital with a wide vision and distil it into campaigns, actionables, recommendations, improvements, opportunities, innovation and more.
Someone eager to join a mixed team of Client Services and Project Management, to work closely with Creatives, Content Creators, Designers, Community Managers and Analysts to develop the best creative and transformational digital opportunities for one of our main clients.
Someone able to provide Strategy to execution guidance and lead on digital.
KEY RESPONSIBILITIES
- Oversee and manage/coordinate client relations for all Digital Initiatives (Social, Web, Blog, Paid Media recommendations, Data, etc.)
- Work across disciplines (Creative, Data, Social, etc) to create a holistic cohesive and coherent approach.
- Liaise with clients to discuss the best approach for any initiative in the digital landscape.
- Coordinate, with Account and Project Management, our work for 1 client in 3 markets.
- Provide best practices examples for inspiration, examples, benchmark.
- Build, alongside the whole team, digital marketing strategies across various channels.
- Develop and manage social media strategies and content plans to increase brand awareness and engagement.
- Monitor and analyse social media trends and competitors, adjusting strategies as needed.
- Oversee website management and ensure it aligns with the company's digital strategy.
- Collaborate with content creators to develop and optimise web content.
- Make data-driven recommendations for optimization.
- Implement and manage CRM strategies to improve customer retention and satisfaction.
Requirements
IDEAL CANDIDATE:
- Proven track record of +7 years of experience in agencies attending FMCG clients in similar roles, and ideally a multimarket approach.
- Knowledge and understanding of the digital creative business at agencies
- Someone up-to-date in the latest trends in digital marketing with deep knowledge of social, content, web and data.
- You have a proactive attitude, with the ability to use initiative and be flexible.
- Constantly updated on the most interesting best practices or emerging trends happening in our market, contributing to inspire enthusiasm about services within the Agency; -
- A passion for delivering digital experiences that excite and assure, and reporting performance against business metrics
- Knowledge in defining and enabling clear customer journeys, with a passion for optimising those journeys based on data insight
- Knowledge of web analytics tools
- Hands-on experience with online marketing tools and practices
- Strong analytical, prioritisation and project management skills
- Excellent verbal and written communication skills
- Fluent in spoken and written English (Italian and/or French is a plus) - you will be working on a daily basis with 3 markets (Spain, Italy and France).
Benefits
Who are we?
We are a global creative agency guided by a social approach. We have a team of over 1200 specialists in 20 offices around the world with a common purpose: to connect people and brands in a meaningful way.
We believe in people above platforms, and in the power of social insight to generate value for our clients. That's our approach, we call it Social Thinking.
We work with many of the world's largest brands, including adidas, Netflix, Samsung, Lavazza, and Google on global, regional, and local projects.
What do we offer?
- Permanent contract Flexible and dynamic work environment.
- Hybrid work format, combining the best of both worlds (in-person and remote).
- Monthly restaurant vouchers.
- Monthly allowance to offset telecommuting expenses.
- Access to a wide network of gyms and therapy services through Gympass, and other benefits. Continuous and on-demand training, Inspiring Sessions, and growth opportunities within the agency.
- 22 vacation days, plus additional days: 3 during Easter, 3-4 at Christmas, and your birthday.
- Work From Everywhere: Work from wherever you want in July, August, Easter, and Christmas.
- Full Time Recovery System (overtime hours = rest hours, 100% recovery)
- We Are Social Passport (work up to 3 weeks a year from any of our offices in Europe) Lots of laughs and the occasional party!
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Last updated on Aug 1, 2024