Inside Sales Agent

We are looking for an Inside Sales Agent who will play a critical role within the Sales Team, in order to pro-actively generate sales by working with Viva.com customer base. You will increase our product/service footprint, retain customers looking to close their account and reignite sales activity. You will work with the wider Sales/Customer Services/Technical teams to execute sales strategies, engage with customers, promote Viva.com's full range of services, identify customer needs, negotiate best outcomes for both Viva.com and the customer and close deals.

Why Viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance. 

About the Role:

• Contact prospective customers (outbound calling) to drive awareness of the Viva.com offering and competitive advantage with the ultimate target of setting an appointment for our field sales team
• Conduct screenings for potential customers
• Manage the full sales cycle covering account development, deal structuring and negotiating to close the sale
• Manage the entire portfolio in order to resolve and meet the needs of every customer
• Develop relationships with decision makers within your customer database
• Deliver high levels of customer service to generate additional sales referrals/leads

Requirements

• Previous B2B Sales experience
• Proven track record of successfully meeting sales quota (preferably over the phone)
• Experience of working with relevant computer programs (i.e., CRM software), as well as multiple communication channels, including telephone, email, webchat systems
• Excellent level of Dutch and good knowledge of English

Personal Profile:

• Excellent communication skills (verbal and written)
• Excellent negotiation skills
• Ability to work independently and under pressure
• A positive approach to objection handling

Benefits

• Health insurance
• Bonus upon performance up to 5 months gross salary
• Relevant and refresh training related to your role
• Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
• Freedom to create your own network and the possibility to expand your horizons
• Opportunity to work in an international fintech company with a large cultural diversity
• Acquiring excellent knowledge in the payment and banking industry
• Opportunity for a rapid career development

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Last updated on Jul 12, 2024