Catch that GoodHabitz Sparkle!
Welcome to GoodHabitz, one of the fastest-growing international Ed-Tech companies in Europe. Our mission? To make learning as accessible, engaging, and fun as binge-watching your favorite series, scrolling through your news feed, or watching your team score a winning goal. How do we do it? We craft unique training experiences now available in 20 countries worldwide, all produced in-house at the GoodHabitz Studios. But we're not all work and no play. We invest in fun outings and events, ensuring our team has the time of their lives.
Behind the scenes, we're a team of goal-driven individuals who thrive on mutual inspiration and support. We're positive, creative masterminds always looking on the bright side, eager to tackle every challenge that comes our way.
The Customer Success Operations Manager is a key role within the Revenue team. They are responsible for ensuring the efficiency and effectiveness of customer success operations, data analysis, and supporting the customer success team in their efforts to maintain and grow customer relationships.
The Customer Success Operations Manager is responsible for optimizing the customer success processes, data management, and providing analytical insights to enhance the performance and effectiveness of the customer success team. This role focuses on strategic planning, execution, and continual improvement of CS initiatives to enhance long-term customer value and satisfaction. Working closely with the customer success team, as well as other departments such as sales, finance and product development.
Customer Success Process and Tools Management:
Data Analysis and Reporting:
Customer Health and Retention:
Strategic Development and Execution:
Customer Training and Enablement:
Cross-Functional Collaboration:
Requirements
Benefits
Joining us means becoming part of a vibrant and dynamic team that’s revolutionizing the world of learning. A flexible and supportive work culture that values work-live balance. A magical office space with all the tools and resources you need. Jaw dropping team building and company events. And yes, there’s free coffee and snacks too.
Here’s what we bring to the table:
Tomorrow calls for a new adventure
Ready to join our incredible team? We thought you might be! We can’t wait to get to know you – quirks and all!
Applying is easy
✔ Share your enthusiasm, resume and portfolio.
✔ Expect a response within 5 working days.
•Last updated on Mar 25, 2024
Eindhoven, North Brabant
·30+ days ago
Eindhoven, North Brabant
·30+ days ago
Eindhoven, North Brabant
·30+ days ago
Frankfurt, Hessen
·30+ days ago
Eindhoven, North Brabant
·30+ days ago
Tilburg, Noord-Brabant
·30+ days ago
Tilburg, Noord-Brabant
·30+ days ago
Amsterdam, North Holland
·30+ days ago
Apeldoorn, Gelderland
·30+ days ago
Amsterdam, North Holland
·30+ days ago
Delft, South Holland
·30+ days ago
Eindhoven, North Brabant
·30+ days ago
18 days ago
30+ days ago
Eindhoven, North Brabant
·4 days ago