Buggy Driver (Saudi Arabia)

Eram Talent, a reputable talent acquisition consultancy, is currently seeking skilled Island Buggy Drivers to join our client's team in Saudi Arabia. Our client is known for providing top-notch transportation services and ensuring exceptional customer experiences in the tourism industry.

As an Island Buggy Driver, you will play a vital role in providing transportation services within designated island areas. You will be responsible for operating buggies in a professional manner, ensuring the safety and comfort of passengers, and providing outstanding customer service.

•   Maintain a cheerful, helpful and friendly attitude towards colleagues, on-island staff and guests alike, and provide a courteous and professional service at all times.

•   Drive guests in the buggies as required, following schedules or routes defined by the Site Supervisor, or Dispatcher, and based on guest requests.

•   Answer all guest questions with a high level of knowledge about Island facilities and services, as well as KSA entities.

•   Communicate effectively with passengers, staff, and management to provide seamless service.

•   Handle any passenger complaints or issues in a professional manner.

•    To provide guests assistance with luggage, baby strollers etc when required, ensuring it is handled with care.

•    Porter/baggage handling duties as required (movement of baggage from luggage ferry to/from Assets), securing luggage inside cargo areas of luggage cages / transport, and delivering unclaimed or lost luggage to the correct asset or guest

•    Be an expert on the function and operation of all buggy controls, gauges and warning lights.

•    Maintain a valid buggy-driving license, and operate the buggy in accordance with all local laws and regulations, as well as Island policies.

•   Record usage of buggies as required, ensuring close communication with the dispatcher and Site Supervisor.

•   To assist in ensuring that all buggies are kept well maintained and clean at all times, any technical fault should be reported to the Site Supervisor.

•   Perform pre and post-trip inspections to ensure the buggy is in good working order.

•   Follow all safety rules when driving the buggy and drive with utmost care, making sure that neither passengers nor passing guests come to any harm.

•    Ensure sufficient charging of the electric buggies to facilitate consistent operations.

•    Report any mechanical issues or accidents immediately to management, monitoring battery water, brake, lights etc on a daily basis before using a buggy

•  Assist guests with directions around the Island.

•   Work flexible hours, including nights, weekends, and holidays.

•   Working for long periods of time exposed to heat.

•    Follow all company policies and procedures.

Assist with other duties as assigned by management.

Requirements

• Valid driver’s license with clean driving record.
• High school diploma or equivalent.
• Ideally 5 years of experience driving vehicle of a similar class.
• Experience in a similar role and/or within guest services at a major hotel group / hotel management company is preferred
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong communication skills.
• Ability to handle stressful situations calmly and professionally.
• Physical ability to help passengers load and unload luggage, handling up to at least 30kg.
• Ability to operate the vehicle in a variety of weather and traffic conditions.
• Skilled in providing immediate first aid treatment in case of any injury or illness.
• Ability Perform CPR and other necessary first aid procedures during an emergency.

Last updated on Jul 1, 2024