Solutions Engineer

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Solutions Engineer who is ready to join our mission in creating a #CyberFit future!

As a Solutions Engineer in Acronis, you will work closely with the Sales Team to execute pre and post sales activities that will drive Service Provider acquisition and growth within the region assigned. The Solutions Engineer must drive adoption of Acronis’ products and solutions in customer and partner settings by articulating the strengths of Acronis’ solutions, understanding the requirements and match the solutions to deliver the wins.

WHAT YOU'LL DO

• Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.
• Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.
• Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.
• Produce written proposals and technical responses to RFIs and RFPs.
• Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.
• Support existing channel and cloud partners on technical queries.
• Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
  Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 3+ years of experience in delivering  quality presales Support or similar customer facing technical role.
• Presentation and public speaking experience and proficiency.
• Good understand and knowledge on Endpoint Security, Email Security and/or Patch Management, Data Loss Prevention.
• Good knowledge of Windows operating systems and applications.

Desirable experience:

• Knowledge and understanding of Microsoft 365, Azure, Google, AWS services will be an advantage.
• Exposure to RMM/PSA platforms, Hosting platforms will be an advantage.
• Exposure to business continuity products, services and practices will be an advantage.
• Good written and spoken communication skills in English
• A strong interest in all aspects of cybersecurity,
• Relevant IT security certiifications: CCSK, CISSP, Comptia Security+ will be an advantage.

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

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Last updated on Aug 14, 2024