We are looking for an operations specialist to manage the daily operations of a functional work stream. The operations specialist's responsibilities include managing day-to-day KPIs, ensuring the correct fulfillment of operations, identifying gaps and opportunities, performing a SWOT analysis, optimizing processes, overseeing the cross-functional operations team, providing analysis and detailed reporting with recommendations, and finally liaising with stakeholders.
To be successful as an operations specialist, you should be committed to improving operations, processes, and customer experiences and being able to ensure operational efficiency. Ultimately, a top-notch operations specialist should have excellent communication, and problem-solving skills, attention to detail, and be data-driven and eager for process optimization.