Health Insurance Sales & Customer Service Representative

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About PolicySaver 

Join our team as a Sales and Customer Service Representative and embark on a rewarding career helping clients navigate health insurance enrollment and government subsidy applications under the Affordable Care Act. We welcome individuals with no sales or health insurance experience – our comprehensive sales training program will equip you with the knowledge and skills needed to succeed. Most of our clients qualify for a 100% no-cost health insurance plan, and you'll play a vital role in ensuring they find the best plan with maximum government tax subsidies.

About the Role

• No sales or health insurance experience needed!
• This is a high-volume role where you will provide outbound outreach to warm prospects (no cold calling).
• Guide clients through the health insurance enrollment process and help them apply for government subsidies under the Affordable Care Act.
• Match clients with the right insurance plans based on their unique needs.
• Articulate insurance plans effectively and gather necessary information for successful applications.
• Engage in sales conversations over the phone, helping clients make informed decisions.
• Provide exceptional customer service to ensure a positive and supportive client experience.
  
• Work hours: Monday - Friday. 8:45am - 5:30pm Central Time.

About You

• Must have or be able to obtain a Texas state insurance producers license.
  • Complete a comprehensive ~20-hour online training course.
  • Licensing must be completed before you are able to start work and requires a 20hr online course and passing a state exam (We will pay for all licensing and training via a $1,000 starting bonus).
• Must be able to pass a federal background check.
• Coachable – you are the type of person who loves feedback.
• Possess strong attention to detail for accurate application processes.
• Enjoy helping people and thrive in a customer-focused environment.
• Comfortable with written communication and confident in conducting sales conversations over the phone.
  

About the Compensation and Benefits

• Total expected cash compensation (base salary + commission) = $40,000 - $62,000+/year.
  • On-track commission = $19,200 - $41,200+/year.
  • Base salary = $20,800/year.
• Paid training (4 weeks).
• Subsidized medical, dental, vision, life and disability benefits.
• Sponsored 401k plan.
• 8+ paid company holidays per year.
• 17 Flexible Time Off days to start; will get increased to 20 days upon your one-year anniversary.
• 1 paid volunteer day a year to contribute to causes that are important to you.
• All of the hardware and software you need in order to be successful in this role is provided.
• Free snacks, weekly happy hours, occasional catered breakfasts, lunches, and company-wide parties.
• Full access to the office gym and other amenities.
  
  

What We Want You to Know

Culture is at the center of everything we do. We’re very proud of the responsive, inclusive and forward-thinking environment we have created, which is possible because of our core values. Here at GetScale, you will get to work alongside people who strongly believe in and embody the following values:

• Growth - Always be learning, always be teaching
• Ownership - Give a damn
• Hard Work - Do what’s right, not what’s easy
• Teamwork - Make each other better
• Recognition - Shout out greatness
• Fun - Enjoy the ride

If any or all of these resonate with you, we’d love for you to apply!

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Last updated on Dec 20, 2023