Account Manager - Energy

• Build and strengthen relationships with existing clients to increase job flow, client control, and awareness of upcoming roles. 
• Collaborate closely with the recruitment team to ensure they have a comprehensive understanding of client needs, supporting them in candidate sourcing and ensuring the best match for open positions. 
• Act as a bridge between the client and the recruitment team, providing insights into client requirements and helping ensure a seamless recruitment process. 
• Identify and unlock new areas within the client business to grow relationships and expand account potential. 
• Manage candidate engagement, working with Recruitment Consultants to ensure high-quality candidates are presented to the client. 
• Increase GP and the number of contractors working with the client or niche market area. 
• Map out client contacts to develop stronger relationships and maximize business opportunities. 
• Solve client issues promptly and efficiently, ensuring excellent client satisfaction. 
• Identify new business opportunities and generate leads for similar clients, replicating the success of existing accounts with new clients. 
• Consistently meet KPI targets and achieve GP growth through effective account management and recruitment support. 
• Share valuable market information with colleagues across global teams to foster collaborative success. 
• Continuously assess and advise on where we can make improvements across the business (client/contractor experience, internal initiatives, etc.)
• Manage all matters related to your book of business and act as the main point of contact
• Collaborate and partner with cross-functional teams internally (recruitment, legal, payroll, marketing, etc.)
• Effectively manage your book of business, staying on top of your sales funnel and forecasting

• 3-4 years of experience in recruitment, or a similar dual role. 
• Proven track record of developing business relationships and closing deals. 
• Strong understanding of recruitment processes, sourcing methods, and interviewing techniques. 
• Excellent communication, negotiation, and presentation skills. 
• Ability to manage multiple priorities and projects in a fast-paced environment. 
• Strong Sales and Business acumen

• Knowledge of applicant tracking systems (ATS) and CRM tools. 
• Familiarity with US HR laws and regulations, as well as industry recruitment standards. 

• Outcome-focused - proactively ensuring consistent achievement of KPIs and GP. Strong time management skills and a sense of urgency, the ability to prioritize and meet strict deadlines without direct management
  • Professional, responsive, proactive, disciplined, and accountable  
  • Transparent, organized, and an excellent communicator (written/verbal)
  • Competitive, confident, motivated, and results-driven
  • Strategic, curious, eager to learn and grow, not afraid to challenge others or question the status quo
  • Ability to handle pressure and deal with all levels of employees, contractors, and clients
  • Persistent, self-motivated, reliable, independent, will take ownership and gets things done
  • Collaborative, open, empathetic, authentic, and positive
  • Thrives in a fast-paced work environment
  • Team player actively sharing information with colleagues globally
  • Tenacity and resilience
  • Actively seeking out constructive criticism in an effort to improve

Last updated on Oct 2, 2024